How Brexit is affecting Kenya’s role in the global flower market, with Chris Kulei from Sian Roses

Overview

This week we’re speaking with a big player in one of Kenya’s largest industries: flower farming.

Horticulture is one of the biggest sectors in the country’s economy, and 60% of all the world’s roses are grown in Kenya.

This is for a number of reasons, which I discuss with Director of Sian Roses, Chris Kulei.

Kenya has a number of natural features such as high altitude, and access to water which, along with low labour costs means they can produce roses for a tenth of the price of elsewhere such as Holland and Israel.

Before our interview, Chris took me on a tour of their 45 hectare farm just out of Nairobi going from the initial grafting of new roses, through the various stages before being picked, packed and put on a pallet for export.

You can see some pictures of this by heading to the show notes on www.theeastafricabusinesspodcast.com

The overarching concept with growing flowers is that it’s a volume game.

The global market, which is centered in Holland, is incredibly efficient and means margins for flowers are very thin, and millions of stems are traded every day.

As such, companies like Sian Roses need big capex and efficiency savings to stay competitive. Indeed, they currently focus just on roses in order to maintain a high quality.

We discuss the many players in the global supply chain, how very often they’ll get to name a new rose, trends in the industry towards sustainability, and how Brexit is causing all kinds of confusion at the auction house.

There’s so much interesting stuff here I really hope you enjoy.

 


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Pictures from the farm

Man grafting a rose
Grafting a new rose
The hard grafters
Seedlings being grown
In the greenhouse 1
In the greenhouse 2
Roses being bunched up
Roses getting gathered up
Packing in the background

Demonstration of the flower auction (video)

Links

BBC article about the Kenyan flower industry featuring Sian Roses: The World’s Biggest Flower Market

Flora Holland: https://www.royalfloraholland.com/en/about-floraholland/visit-the-flower-auction

Website: http://www.sianroses.co.ke/meet-the-team.php

Facebook: https://www.facebook.com/Sian-Roses-361131693974541/

Twitter: https://twitter.com/SianRosesKE

LinkedIn: https://www.linkedin.com/company/sian-agriflora-limited/?trk=ppro_cprof

Transcript

Sam:                                      00:00:07               Intro.

Sam:                                      00:02:47               Cool. So we’re here today with Chris from Sian roses. Chris, welcome to the show.

Chris:                                     00:02:51               Thank you.

Sam:                                      00:02:52               So to get us started, can you tell us a bit about you and a bit about Sian roses?

Chris:                                     00:02:56               Okay. My name is Chris Kulei. I’m the director of a Sian roses, a group, a group of flower farms. So we’re three farms at the moment. We’re currently building our fourth totaling 120 hectares of greenhouses in Kenya. So the oldest farm is in Nakuru, which was started in 94. It’s called Agri-flora and is at an altitude of 2,150 meters. Then the next farm is Equator flowers in Eldoret, which is 2200 meters and was started in 97. And we are currently in our newest well our newest farm for now, which is Maasai flowers in kitengela, just outside Nairobi at 1,650 meters and is only 10 years old.

Sam:                                      00:03:52               Alright.

Chris:                                     00:03:53               Yeah.

Sam:                                      00:03:53               And you just do roses.

Chris:                                     00:03:55               We just do roses at the moment. We’re in the final stages of getting the licenses to start our fourth farm, which will also be in Eldoret, which will initially be non roses. So summer flowers, carnations just products that work that a lot of our customers buy at the moment, but we’ll also appreciate to buy from us directly.

Sam:                                      00:04:19               Fantastic. Cool. We’ll sort of get into sort of the, the mechanics of how the, how the business works and things, but I was wondering could you just sort of paint a bit of a picture of flower farming in Kenya? I’ve sort of, it’s, it seems to be quite big industry here, could you help to sort of give an idea of the scope or the size of sort of…

Chris:                                     00:04:37               Sure. So flower farming in Kenya really boomed, has been booming from since the 90s. There were some early farmers before that, like the Assyrians of the world in Naivasha and so on. But since the 90s, the flower, the flower industry, especially Rose growing industry in Kenya is really boomed. I think we’re close to 3000 hectares in total. Don’t quote me on that, but I think we’re close to that if not slightly above. And we are the world’s biggest exporters of roses.

Sam:                                      00:05:11               How many, how many hectares of roses are done?

Chris:                                     00:05:16               I couldn’t say off the top of my head, but the Kenya it’s got the point that in Europe, if you’re buying a Rose thenbut 60% I think are now Kenyan roses,

Sam:                                      00:05:28               Wow.

Chris:                                     00:05:28               Yeah.

Sam:                                      00:05:31               Where would they, where would they have been grown before? Or is this, it is all new supply?

Chris:                                     00:05:35               So it was, a lot of it was grown in Europe and in Columbia as well. And Ecuador. And still there’s a lot of Colombian and Ecuadorian product. And Israel of course. But,since the Kenyan, because of the mechanics and the costs of growing in Kenya, we are, we have perfect conditions, altitude, lots of sunshine, good amounts of water. We can grow roses and cheap labor. We can grow roses at about a 10th of the cost per square foot of Europe.

Sam:                                      00:06:09               Alright. So there are like optimal conditions to grow a rose and places like Holland, Israel, they’re having to artificially create those conditions or like have to, you know, having to pay to create those conditions to grow them. And that’s adding to the cost.

Chris:                                     00:06:26               Exactly. Yeah. So in a, if you go to a glass house, so we grow under plastic with steel frame greenhouses. In Europe they grow in glass houses, especially in Northern Europe, like in the Netherlands. They, they developed mass, mass production of roses and flowers, but they have to pump carbon dioxide into the greenhouse, into the glass houses. Now they have to heat them and they have to add light and light them for to add extra hours. They do produce a very high quality product. And it’s priced that way, but fortunately in Kenya, we don’t have to do more. We don’t have to do any of that.

Sam:                                      00:07:08               Okay. So Kenya has some conditions which make it conducive to, to growing roses? Was there any particular thing that happened in the 90s, which meant suddenly this is going to happen?

Chris:                                     00:07:21               If it was a lot of the, well so Sian itself, the story started because my father was on a state visit to Israel and was on a countryside tour and saw the greenhouses in the, in the desert.

Sam:                                      00:07:36               Israel historically has been.

Chris:                                     00:07:37               A very big grower.

Sam:                                      00:07:38               Okay.

Chris:                                     00:07:39               And when he saw that they were able to grow in the desert, that was his and a few of his old friends, their inspiration. And what happened was back in the early nineties and late eighties the regulations around the industry were nonexistent because the industry was in its infancy. Just kind of like how M-Pesa has become a runaway success. It grew, you know, under the radar and to what it has become without regulation, without too much. And it was the private sector that developed it. So it was the same for the flower industry. There were very, very little to no taxes on most of the inputs and most of the most of the inputs and mostly,equipment and,things you needed to import to build the greenhouses, the pump systems and everything. And that, you know, in that, in that space, everyone was able to grow quite quickly. And also there was a lot of funding,from Europe itself. Our farm in a cruise had a French development funding,to start it at the beginning.

Sam:                                      00:08:48               I see. This is sort of development funding as opposed to further down the supply chain?

Chris:                                     00:08:55               Yeah.

Sam:                                      00:08:56               So it’s not like the buyers were financing the, the Dutch government, the French government were saying this is a good industry to develop in Kenya.

Chris:                                     00:09:05               Yeah,

Sam:                                      00:09:06               Therefore, we’ll fund it.

Chris:                                     00:09:07               It was quite attractive because it brings massive acute employment. We’re now, we direct, we employ about 2000 people as Sian. And across the industry. It’s a couple hundred thousand are directly employed in the flower business. And then obviously beyond that, the, there are employed by suppliers. It, I think it has to, It’s close to half a million people.

Sam:                                      00:09:30               Yep.

Chris:                                     00:09:30               Yeah.

Sam:                                      00:09:31               Got it. Okay. Of course that sort of really set, set it off. And then how does the market look? Are there sort of several big players?

Chris:                                     00:09:40               Yeah, so we had Sian at 120 hectors are in the top 10, but we’re about, we’re no where the biggest are a couple of hundred hectares, I think two to 300 hectares.

Sam:                                      00:09:51               Is that how you grade the size of a flower farm, a flower company is by the number of factors?

Chris:                                     00:09:57               It’s usually that hectors and a greenhouse.

Sam:                                      00:09:59               Okay. So there are, cause it seems like there might be quite high barriers to entry.

Sam:                                      00:10:07               The barriers to entry. Obviously it’s a very capital intensive business. I mean there are a lot of summer flowers are not, are not, a lot of non roses are still grown outside and are still very profitable. But for the rose business, which we many have concentrated, it is quite a barrier to entry because of the expense of putting up these greenhouses, you could be charged quite a bit per square meter to have a turnkey, which is the plastic frame and the irrigation system. Fortunately there are quite a few companies in Kenya that do supply them and give very good credit terms. But to be reached the level to be able to get those credit terms is not always that easy.

Chris:                                     00:10:46               I see. Okay. So if you were a new, let’s say I wanted to go and start a flower farm and that’s your, what would you say is the minimum number of hectares I’d need in order for it to be worthwhile?

Chris:                                     00:11:01               For roses, if you, if you, it depends obviously on new business model as well. If you are going to be an auction farm, I mean there are very successful farms as small as five to 10 hectares. We Have just been growing gradually throughout the years. That’s why we reached 120 hectares. And fortunately we also had land that was available with water. Cause you know, first the first question is do you have land? Second question is, do you have a water? Third question is, do you have power? There’s one or two farms that do work with solar and, and generators and on hydro. But it’s still a very important key factor when you see how much you have to invest in cool chain and pumping.

Sam:                                      00:11:47               Okay. Yeah. So what would, I know this is almost a, could be a random number, but are talking sort of like tens of thousands dollars, hundreds of thousands of dollars, millions of dollars?

Chris:                                     00:11:58               So hundreds of thousands dollars to start, to start a small farm, millions of dollars for anything above like 10 to, earning above about 10 to 15 hectors of greenhouses, you’re talking millions of dollars.

Sam:                                      00:12:11               Okay. And basically roses, it, it needs to be in greenhouses

Chris:                                     00:12:14               Generally. There are some varieties. The interesting thing about roses is it, there’s no one size fits all, even in greenhouses. There still roses that prefer to be in soil rather than hydroponics. They’re roses that can grow and do very well outside. And a lot of the European market, especially in the summer is outdoor grown, outdoors roses from places like Germany, England that will only come in in the summer.

Sam:                                      00:12:43               I see. Okay. Got it. Cool. Okay. So that’s kind of like a good, I feel like I’ve got quite a good grasp now of sort of the, the industry should be saying sort of how it’s all been set up. So we’ve, before doing this interview, we’ve gone on a, on a sort of tour through through the farm and started off from the very first when we’ve got the starting growing new roses and you know, all the way through them being, I’m gonna forget all the words now, propagated, gosh is like school test isn’t it, propagated and then the being began to be to be grown. And then there was bending just sort of in part to give a quick overview summary of like what, what it takes and sort of some of the times that it takes in terms of like growing a rose.

Chris:                                     00:13:31               Okay. So we, at Maasai and in Sian, we have our own propagation unit. So not all farms do this. So what happens is, we try varieties, we receive, we go to the breeders. So the way the rose, the rose industry works there are very quite a, quite a few of these companies are quite old, over a hundred years old. And they have been developing and breeding roses, which means they have been, when you see a red Rose, it’s, there are hundreds of red roses as you mentioned. And when we’re walking around just like wine, there’s hundreds of great different varieties. And so what you’ll do is we go to the breeder and we see a rose that we kind of like the look of. So we’ll say it’s a nice yellow when we’re in our farms and in our product line we need a strong yellow. So take book can I make an agreement to trial them? We’ll bring plants to our farm, they send us them in potter plants, we’ll plant we’ll grow them in in our farm under different conditions for about six months to a year. And then at that point we’ll make an agreement with the breeder who has the IP rights, intellectual property rights for that product to grow a larger area. And we’d work in square meters. So usually minimum of a quarter, a quarter, Hector. So 2,500 square meters to, if we really love it, then we could technically go even 10. And what we will then do is we cut out a big part of the cost of starting to grow a variety by propagating ourselves, which means we take the, the roses that we have in the ground and from each and we harvest the stems and from each stem, we’ll get four cuttings and those four cuttings we graft to indigenous to wild grown roses, which are also cleaned and disease free. And we’ll produce our own, as you said, as you said, an apartment propagation unit. We’ll produce our own plants.

Sam:                                      00:15:30               So this is basically like your fusing the two,

Chris:                                     00:15:34               We’re fusing the two.

Sam:                                      00:15:35               And so, and so you’ll get like a small sample from these breeders. So the first thing which I knew to get my head around was there’s not just one type of rose. There are like hundreds of types of roses and there’s always new roses being, being developed from new colors and new times, et cetera. So you’ll get these samples, let’s call them from the breeders and you’ll say, okay, this is a good sample. In order for us to do this at scale, we need to dedicate this, you know, the space in the greenhouse to grow it. But we need to find a reliable way to grow those roses ourself. And this value is like, it’s not that you just take the sample and you put it in the ground and you grow up, you actually fuse it with best wild rose saying, which is basically gives it, it’s kind of like giving good . Is that right? Yeah,

Chris:                                     00:16:25               It’s stuck. Yeah. It’s basically putting, you know, it’s taking the head of, of a genius and putting it on the body of an athlete to find yourself the perfect person kind of thing. So we are the, the, the head of the row, the, we produce, we want to produce as many positive or many stems from the flower at the best possible cost because this industry is very tight margins. The reason why we’re 120 hectors and other players are much bigger is because it’s, it’s a matter of scale. And so if you can manage your costs from the beginning by propagating yourself, which we actually originally started because this farm was built very quickly. Maasai was, went from from zero to 20 hectors in two years and then from 20 hectors to 42, almost 40 after the fourth year. So we realized we’d have to spend so much on plants and we do, we do an average of about eight plants per square meter. And on 400,000 square meters, you’re talking about a huge number of plants and each plant is costing about 30 30 cents or so 30 Euro cents or so. So it saved us a lot of money by actually building this unit ourself. And then as a result, and once we finished, we are consistent. We’re continuously replanting throughout the group, an average of 5% to 10% each year will be replanting. So we have a constant need for plants, whether we’re planting the same variety. Again, we still need new fresh plants or for planting new varieties. We still need fresh plants. So our propagation unit is generally has a flow. And as you saw, we also doing other products like macadamia paw paw papaya avocado. We’re doing tree seedlings for our farms. It’s, it’s basically a unit that can and can also do vegetables. So I’ve, I’ve taken an old greenhouse and old test greenhouse, put it in my garden I’m hoping to grow my own vegetables and not embarrass myself as a farmer by being not able to grow

Chris:                                     00:18:40               Green fingers. Okay, cool. So this, this propagation unit, It makes it sound quite sort of like a, I don’t know, the CIA or something. Propagation unit. Right? So they, you’ve got this infrastructure now where you can take, you know, take, take the samples, graft it to the to the wild. Where’d you get the root-stock? So the root-stock, there are a few suppliers here in Kenya who also supply because they have to give your whole, they supply clean root-stock. Cause obviously that’s key to avoid having disease in the plant because the worst that you can have is a plant that’s producing 10 to 15% less throughout the life of it, throughout its life because it was the, it was dirty root-stock in the first place. So there’s a few guys in Naivasha that we can go to, to get supplies. They develop it themselves.

Sam:                                      00:19:30               Okay. So they developed this clean,

Chris:                                     00:19:33               Rich stock.

Sam:                                      00:19:33               You said? Yeah. Okay. Got it. Okay. So you’ve got that in, then you do the, the fuse thing. So you fuse the two together and then, then they’re basically on the road to grow.

Chris:                                     00:19:45               Yeah. So they keep them in the perfect conditions with different levels of humidity. They grow them in a, in a very nutritious growth media. That’s sterile. That’s, sorry. That’s clean.

Sam:                                      00:19:59               And media we said is like the, the environment. It’s like the soil, the catch all term for like the soil.

Chris:                                     00:20:05               Yeah. The, what they, what they planted in and the media, the growth media with a bit of fertilizer and coconut.

Sam:                                      00:20:15               Any, any reason why it’s coconut?

Chris:                                     00:20:17               They said well the, what the team says, I’m not a technical expert, but what the team say is it’s that it’s, it’s clean, they’ve cleaned it themselves, but also it doesn’t it’s inert so it won’t carry any disease. And then on top of that, it drains well cause it was thing for the rich, the root structure when they’re trying to establish is just stagnant water.

Sam:                                      00:20:43               Yeah. Yeah. And how do they, how does the team know that? Do they…

Chris:                                     00:20:49               A lot of knowledge. A lot of knowledge for the industry and for these kinds of techniques has come from Israel, from developed, from techniques developed in Israel, in the Netherlands. And they’ve come and we have a, we had, we’ve always had a consultant, independent consultant that works with the farm. So we had a guy who worked with us for a very long time as we built this farm. And we recently changed to a French, the gentleman who is very, very good. And that’s where we get all this knowledge. And one of the great things about the industry is that I’m able to visit quite a lot of farms and quite a lot of people able to visit us. So you learn quite a lot. So other people have propagation units, other people who are growing the same varieties, other people who are in the same market. It’s, it’s generally an, it’s generally quite a transparent thing cause we can go visit each other.

Sam:                                      00:21:43               Why’d you think that is? What I mean, what, why are people quite open?

Chris:                                     00:21:49               Maybe cause we’re all in this together. There’s Kenyan farmers, Kenyan growers that, there’s also as the flower industry is dominated by the auction and the auction houses in the Netherlands for Holland. And that’s a very it’s a very open and transparent system. So we pack our flowers, send them to the auction, especially when we first started, everything went there. And we had and we as members of the auction and sellers were able to access and watch the prices every day and that everybody in the industry who sells in the auction has that same access. So as we were, as this morning as you saw, we could see our product, we could see our neighboring farms product, we can see the Ethiopian product and also the local grown product. And through that you can find that, you can find out number one, who else is growing the same as you. And number two are prices you’re getting. And unless they are, there are obviously some people that it’s not always easy to go to their farms, but generally it’s a phone call to say, can I come see you? We’re doing the, say we’re doing the same product half the time, they’ll be open to it.

Sam:                                      00:23:04               Okay.

Chris:                                     00:23:04               Yeah.

Sam:                                      00:23:04               Nice. So we’ve got the, the propagation. So they are then in the small form, they’re in the little pot. Next what happens?

Chris:                                     00:23:17               Next they go to hardening. So after they’ve been in these high humidity conditions for about 30 days to 40 days, they’ll go into hardening, which is now it’s almost like a normal greenhouse conditions. So there’s good airflow, it’s cooler, it, the area’s not heated and there’s no, and we’re not fogging to keep humidity high. So from that point you, we assess the plants and then the ones which are the strongest are sent out to be planted.

Sam:                                      00:23:48               How do you determine how strong the plant is?

Chris:                                     00:23:50               So they look at the conditions of the plant, the, the shoot that’s come up from the, from the grafting, they look at the leaves. And from that they can, the team on the ground are able to say that with good confidence that this will, has a highhigh potential of success. What do you practice?

Sam:                                      00:24:12               What’s your call rates? Normally.

Chris:                                     00:24:13               90% is the 90% plus needs to get through, I mean, ideally we would want 99%, but these are living things we have to have. You know, if a guy comes in and hasn’t really cleaned his hands properly, then…

Sam:                                      00:24:28               There’s a chance that something got in and can, yeah. So they get it, I mean once they, once they’re, once they’re through this sort of probation period. So I confused and say propagation and probation. Once they’re through this sort of like hardening phase then they go to…

Chris:                                     00:24:45               They go out to the field to get planted. So the…

Sam:                                      00:24:48               We say the field, this is still under a green…

Chris:                                     00:24:50               Still greenhouse and to the greenhouses, they’ll plant them either in soil, which we have about 60% on this farm, but most of the farm is most our other farms are hydroponics. So hydroponics is a closed water system where the plants are, the roses are planted in it’s called pump in pumice, knowing volcanic stone, which is, again which is cleaned, it’s steamed and then it’s cleaned before starting…

Sam:                                      00:25:23               The steam is sort of. The ash is steamed.

Chris:                                     00:25:26               Yeah. We have to steam. We have here, we have big machines in our other farms which can steam and make sure the, cause, so we can recycle it as well. So then we’ll put, they’re put in beds, raised beds with a, and the beds are filled with the stones, the very tiny like stones and volcanic stones. And then the plants are planted and they are completely fed and they can totally depend on hydroponics to grow. So the fertilizers, everything that they need comes through the water and the irrigation system and it’s a closed system. So whatever excess water is piped through to reservoirs and then it’s recycled throughout the system.

Sam:                                      00:26:10               Is that the ideal, is that what you kind of want to be getting to where everything’s always used or is that, is there downsides to it?

Chris:                                     00:26:17               It depends on the farm. Some farms like will go to and they have a, like our farm in Nakuru, there are a lot of other farms around them and our neighboring farms don’t have any hydroponics at all. They plant in soil because at the end of the day a rose and a plant is supposed to go in soil and some, and you know, there’s no one size fits all. We went hydroponics to be honest, I’m not 100% sure why but it seems to, it gives you more control, slightly more control over the product, but you are really dependent on having stable supply of water and clean water as well.

Sam:                                      00:26:56               So if, for example, the, there was some event, which means that the water, there’s no water, would that basically just break the, close to break the system?

Chris:                                     00:27:06               It would break the hydroponic system. They need water to be watered every single day. For pants in soil, especially very healthy soils with good biological content and water retention can hold up, a plant can last a few days, a week. Some guys say can last 10 days with very little to no water.

Sam:                                      00:27:26               Okay.

Chris:                                     00:27:27               But you know, there’s a balance of does hydroponics produce more? But do you have a healthier plant? It’s a very big debate between different farms.

Sam:                                      00:27:37               Are there like some quite vocal people in the industry who are like very pro hydroponics.

Chris:                                     00:27:42               Yeah, definitely.

Sam:                                      00:27:44               Are there some heated debates.

Chris:                                     00:27:47               Debates of the industry are a bit more interesting than hydroponics versus soil planting. But there is a debate. Yeah.

Sam:                                      00:27:52               All right. What are some of the more interesting debates?

Chris:                                     00:27:55               Traits of varieties chemical uses and things like that? Also to be fair at the moment, the industry has a lot of external issues that are affected, such as, you know, labor pay rates certification certification issues, well, not issues, but the amount of certification that’s needed. Those are the, the real things that worry us.

Sam:                                      00:28:23               Yeah.

Chris:                                     00:28:23               Yeah.

Sam:                                      00:28:23               Okay. Well perhaps could come on a little bit later. Okay, so actually one thing on the different types of roses I was going to, you can just name a rose. If you, if you’ve got a new, s new type or you, you’re able to like make a new variety or, or if you get a, you tell me.

Chris:                                     00:28:43               Yes. Yeah. So the way it works with the trials is they are numbers. They, each breeder will give them numbers.

Sam:                                      00:28:50               One, two, three, four, five.

Chris:                                     00:28:51               Yeah.

Sam:                                      00:28:51               And the next one, one, two, three, four,

Chris:                                     00:28:52               It’s usually a number. Yeah. And so on. So they can kind of track it, obviously track it themselves. Because to name it there’s a whole trademark process and a registration process that they have to go through. So you don’t really do that until you know, you have a flower that will succeed or will grow. I will be X, we’ll be grown by the growers, which is us. So sometimes with some breeders, if we, and we constantly have trials in each farm, we have about a Hector of about 10,000 square meters worth of trials at any given time. This farm actually has a bit more and through that process we get to identify which flowers we like and what we want to grow. If it’s still a number, some breeders will, you can contact them. Say, we really like this one. Does it have a name? If they say it doesn’t have a name, some breeders will be open to you coming up with a name with them.

Sam:                                      00:29:45               What are some names that you’ve come up with?

Chris:                                     00:29:47               So it’s quite soppy, but we’ve named two varieties recently after the granddaughters of our, the youngest granddaughters of the two chairman of the group and my father and my uncle. Yeah. So Nelani which is named after my brother’s daughter and Olivia, which is named after my cousin’s daughter. Yeah.

Sam:                                      00:30:08               We’re gonna say anytime. Does that mean anywhere in the world? People would have an Olivia?

Chris:                                     00:30:14               Eventually if we’re hoping Olivia and Nelani succeed the way the other words do, we hope, number one, that number one, that it will succeed. Are we everywhere? And another good thing about it potentially is that they are semi exclusive to our farms. So it will also be guaranteed that it’s from our farm.

Sam:                                      00:30:32               Wow. Yeah. How does exclusivity work? So do you basically get the rights to?

Chris:                                     00:30:36               We agree with the breeder that we have wrote first writer refusal. So when a flower is, it looks like it’s going to be a successful flower, the breeder will often have a release policy. They don’t just flood the market because then they don’t they number one, they may do well themselves because they’ll get lots of royalty payments cause we pay for the rights to produce their flowers. But it won’t always be great for the grower because if there’s a huge amount of that product the price I will get, I can’t get as good a price as I’d hope because the buyers know there’s 10 other farms that are growing it. So what the breeders often do is they come up with a release policy and they work with the, those that have trials and those that are interested initially to come to agreement on the areas that they will say they’re only going to release 20,000 square meters of this product per year. And the breeders actually do monitor this by visiting farms and counting the number of plants and working out how much each farm is growing. We all have to be honest about that. And so we at Sian group will work with the breeder and say, we really love this flower. We’d like to take half of your total production and with the rights, take half your total production for the next three years.

Sam:                                      00:31:58               Okay.

Chris:                                     00:31:59               And then the rest and whoever else has the plants and has the variety already in soil already in growing, we’ll also say whether or not they agree to it, whether or not they want to do it. And then you make a deal between you as farms and with the breeder.

Sam:                                      00:32:15               Right. And it talking about the royalties. So do you, is there like an upfront cost to say, right, we’re going to buy the rights for this for a few years,

Chris:                                     00:32:26               Few years? I mean, when you do pick a variety, it’s a 7 to 10 year bet. So the breeders worked. So the life of the plant is about 7 to 10 years and not all breeders work exactly the same way. Some ask you to pay per plant and it’s offered, it’s a cost that you pay upon planting.

Sam:                                      00:32:49               Okay.

Chris:                                     00:32:50               Some breeders will ask you to pay per square meter, square meters, per Hector and some breeders will actually tell you to pay per square per Hector on a subscription basis. So it’s it’s again, with, as with varieties, no one size fits all, we have to go and sit down and make the agreements with them because you can’t, you can’t I can’t say enough about how hard it is and how much work these guys put into getting to a stable like red Rose. The amount of time and the amount of the amount of time and effort it takes for them to get to a point where we as growers come in is incredible. And if you ever have the opportunity to visit a breeder, it’s incredible cause like they we, there’s like a variety called Athena, which is a very popular white. It’s grown in large areas pretty much at all farms, but it, the original flower is I think it’s in the Netherlands, no, it might be in Germany, but it’s, the original flower and the original plant is just one or two that looked quite looked like they had the potential to be a strong rose that they, the breeder developed I think 10 or 15 years ago.

Sam:                                      00:34:04               Okay.

Chris:                                     00:34:05               And now there’s, if you go on the auctions, if you go to most places in Europe, a lot of the roses you’ll see, white roses you’ll see are Athena.

Sam:                                      00:34:13               Really? From this Adam and Eve.

Chris:                                     00:34:15               Yeah. From this mother plants. That is, that is, yeah.

Sam:                                      00:34:17               No way, okay. So then you did that and then so the commerciality side of it is you will are you paying up front for that or is it like are you paying each.

Chris:                                     00:34:27               It’s, it depends on the breeder, some, some do ask for up front, some will take it off in stages over the course of a year, so that they also give us the opportunity. The great thing is most breeders or most all breeders work very well with the growers. So they give very good terms, we’ll have time of the course of a year, course, of a eight, six, 18 months to pay the royalty

Sam:                                      00:34:55               And your thought process here is if I’m the first one to have the Olivia Rose, I can then charge a premium or I can then get a high price for it, which will more than pay off.

Chris:                                     00:35:07               Exactly. Exactly. Because from plant, from planting to harvest is can’t remember. I think it’s a couple of, it’s two months, I think two to three months. And if you’re paying your royalties over the course of the next year, you’re at least getting your income from that product. By, getting some income from the product by the time you’re having to pay off, pay for the right to grow.

Sam:                                      00:35:32               Got it. Okay. So roses are in the, they’re in the ground, they’re growing, and you said that they last for about seven years, so each time, say how often are they picked?

Chris:                                     00:35:45               Yeah, so the, it’s called a flush cycle.

Sam:                                      00:35:49               Flush.

Chris:                                     00:35:50               Flush cycle. And basically some flowers at this farm, every 33 days we’ll harvest, we’ll harvest the stem from the, from the plant. But then on other varieties and depending on altitude, it can go up to 60 to 80 days. But we work on an average as a group of about 45, I think 45 to 50 days. A flush cycle. Yeah.

Sam:                                      00:36:15               And then more or less the quality is consistent?

Chris:                                     00:36:18               More quality is as consistent as possible because our buyers and the auction, especially, they appreciate and will, you’ll get a premium on the auction for being consistent, for having the same number of stems Monday to Friday for sale. Okay. And the same quality.

Sam:                                      00:36:40               They get picked. And then, then what happens?

Chris:                                     00:36:45               So they get picked and then in the field they’ll do a bit of a grading where they’ll be put into buckets with water, with a feed, with a post-harvest solution that…

Sam:                                      00:36:57               That’s like some water with some chemicals?

Chris:                                     00:37:00               Exactly. Water with A bit of chemicals so that they can make sure the plants, the rows and what it drinks will be clean to extend the life of the flower. So they get put into buckets and, I know we have a system here where we have a CRM where we record the harvest.

Sam:                                      00:37:22               Things like customer relationship management system, like a database system that tracks.

Chris:                                     00:37:28               That tracks as much as possible so that we, and then they get collected by tractors and are brought to our cold store because the cold, the cold chain is vital to the, the life the vast life of the rose. The sooner you get it from the field into the cold room and where the cold rooms, they sit for a minimum of six to eight hours to bring the temperature down. The sooner you bring it to the cold rooms, the better, the, the better for the plant.

Sam:                                      00:37:59               This is like next to these greenhouses?

Chris:                                     00:38:02               There’s, it’s a central location on the farm generally. So this farm was developed because it’s a newer farm, was developed with the pack house and the cold rooms at the center. So not, it’s not too far. But in one of our other farms, I think it’s one and a half kilometers to, it’s, it’s a, it’s a central location. And because this, because there’s so much coming in, it has to get in here as quickly as possible and as efficiently as possible.

Sam:                                      00:38:30               Good.

Chris:                                     00:38:30               Yeah.

Sam:                                      00:38:31               And then, so it’s in the cold in the cold room and then packed up?

Chris:                                     00:38:36               So in the cold room and then it gets, after it’s down to the right temperature. So below five degrees it goes into theinto the packing, into pack house, which is obviously part of the same building. And what they do there is we have our orders, what’s going to the auction and we know what’s going to our direct customers. So at that point they get graded and sorted they’re put into into sleeves. If they’re going to auction. We have branded sleeves.

Sam:                                      00:39:07               Sleeves are like cellophane?

Chris:                                     00:39:08               Cellophane sleeves. We have branded sleeves in the auction because we need people to see that it’s a Sian product. And then for our direct customers, they often have their own requests, whether it’s their own sleeve whether it’s just a transparent one. We put in it’s called SFK, which is a paper corrugated paper protection around the heads and then they’re packed into boxes, cardboard boxes, which again are branded of course, because we need everyone to know that the flowers are from Kenya and from us. And then they’re pileed in and then they’re taken to the export cold store where they’re kept until they’re ready to be loaded onto refrigerator trucks, which then drive them to Nairobi airport. Cause all, the whole flower industry is almost all roses are air freighted. Okay. Well from Kenya or as air freight.

Sam:                                      00:40:01               Yeah.

Chris:                                     00:40:01               Yeah.

Sam:                                      00:40:02               Cool. Okay. So that kind of gets us there. So there’s, so basically, we, what we’ve spoken about there is going from a little bit of a little chopped up bit of rose all the way through to propagation, hardening, growing, et cetera. And then you say that, and that sort of can take 45 days. Is it 45 days from half?

Chris:                                     00:40:21               45 to 50, I think.

Sam:                                      00:40:23               Yeah.

Chris:                                     00:40:23               I think so. Like.

Sam:                                      00:40:25               Okay. It’s that sort of, and then repeat, repeat, repeat. Okay. that’s all a bit about where the flowers go then. So you sort of mentioned the two destinations at the auction or this direct to customers. Can we perhaps talk about the auction first. Okay. Yeah. So yeah, so in Holland,

Chris:                                     00:40:46               Yeah. So the auction is actually really fascinating and I really encourage anybody to try, if they ever in a Schiphole, to try have some time to go check out flora Holland, which is next door. And is the reason why Schiphole is part of the reason why Schiphole is such a huge airport. So flora, Holland the auction in, next to Schiphole was called…

Sam:                                      00:41:11               Flora Holland is a company…

Chris:                                     00:41:12               Flora Holland is a…

Sam:                                      00:41:13               This international flower.

Chris:                                     00:41:15               They are the world’s biggest flower company and they, it’s a corporative. We’re, as Sian roses, are a member, we as sellers and they are the world’s biggest flower company. And also the, their auction, which is one of three big ones they own in, in Holland, their auction next to Schiphol airport is called Aalsmeer and is one of the biggest buildings in the world, I think. But the Boeing factory and maybe one other are only the only two buildings bigger in, in terms of floor space. Yeah. And so our flowers go there. By air for the auction every night and are unpacked, put in buckets with water. And then, traditionally it used to be an auction where people would physically sit in these big halls depending on varieties of flowers. There’s, I think, I can’t remember how many clocks, there’s so many. They’re called auction clocks and those, the rose rooms, they have 2 at Aalsmeer, they have one in Naaldwijk and one in Rijnsburg, which are the three main auctions. And the buyers would sit in these big halls and would they would be put on trolleys and they would see the flowers. They’d go inspect them before buying, before the auction opened, and then they would go and buy them according to the price that they feel that they’re worth.

Sam:                                      00:42:34               Yeah.

Chris:                                     00:42:35               And it’s a, it’s a Dutch auction so it starts high and goes low.

Sam:                                      00:42:39               Yeah. This is to me why, let’s get my head around because we watched it on, so historically it was a room. Everyone goes and sits in a room and they say, right, we’re now bringing on Sian roses, Sian Olivia roses, we’ve got 200 buckets to sell. He wants to buy them. Now that’s all electronic.

Chris:                                     00:42:58               It’s all digital.

Sam:                                      00:42:59               And so we, we were, we were sat in your office and we were just on a web browser watching a live stream event happening. It’s fascinating that we said that. So each one can, and it’s really quick.

Chris:                                     00:43:12               I’ts very very fast

Sam:                                      00:43:14               Now my understanding of an auction is there’s a painting or something or something you want to buy and someone says he will give me a hundred, 150, 140 or 150, 200, 220, going once, going twice sold. This one’s different. So how does this one work?

Chris:                                     00:43:34               So this works the opposite direction. It starts high and goes low and you and the buyers basically have they have a registration number and a button that they get to press at the point where they feel it’s worth. So it usually starts at Euro or something or Euro and will come back down and this price per STEM, and It’ll come down to the point that they, and it’s a very interesting cause they’re making that calculation of what the demand is for this product, for this, for this color, for that specific Rose. If someone’s really asking about specific rose, what they are willing to pay and what they’re willing, what they think they will get from their customer and what they usually do. And at that point they’ll press the button. And if someone presses it very early, then the, then the, everybody starts buying from that point and it can still drop a bit. But if it’s a lot, a lot of product you have to get in to get what you need because you have someone in mind in generally they have someone in mind generally for that rose.

Sam:                                      00:44:34               And so the idea is it’s not one person buying everything. So let’s say there are a hundred buckets, you know, someone might buy 30 buckets at 35 cents, the next person buys 25 buckets.

Chris:                                     00:44:46               Usually the same 35 cents. And then generally if it’s that now it will generally go all at 35 cents.

Sam:                                      00:44:53               Okay.

Chris:                                     00:44:54               Yeah.

Sam:                                      00:44:54               But it might be some where it says still have 20 left. They might get bought 28 cents.

Chris:                                     00:44:57               Yeah, it might still drop down a bit more.

Sam:                                      00:45:00               Okay.

Chris:                                     00:45:00               And there’s an auctioneer who’s announcing each product as it comes up on the clock?

Sam:                                      00:45:05               And the, this honesty was taking like five seconds before they’re gone.

Chris:                                     00:45:10               Thousands. I mean hundreds of thousands stems are sold an hour, like per day. It’s millions of stems. In the peak periods they’ll be handling millions and millions of stems, of roses a day.

Sam:                                      00:45:23               And who’s buying?

Chris:                                     00:45:25               So the buyers are generally wholesalers and major wholesalers and anything from a mom and pop operation with, with a small, a couple of shops to, or a truck. Cause the whole industry was based on the flying Dutchman concept where the the buyers would be these traders, and they would buy on the auction, they would fill up their truck and then they’d drive to England, they’d drive to Paris, they’d drive to other parts of Germany. And then they would go and open up their truck and say, this is what I’ve got, sell out the what’s on the truck and then head back and do it all again.

Sam:                                      00:46:07               Yeah.

Chris:                                     00:46:07               And they do that as a constant cycle. But now it’s mainly large buyers, very big wholesalers that will supply supermarket chains, will supply florist chains, will supply everything from will supply everything from someone with just a single store to someone with 50 stores to a hundred stores. Yeah.

Sam:                                      00:46:25               And so your, so that buyer at the auction, let’s say he pays 30 cents, 30 Euro cents, what’s their mark up? What are they, what will they then sell it to the florist and then what would the florist sell to the customer? Obviously there are some barriers.

Chris:                                     00:46:42               I wouldn’t want to speculate because in case any are listening, but I mean they always have to make their margin and they do make a good margin because they take a lot of the,as a middleman, they take a lot of the stress and a lot of the strain of getting the supply in. Cause also a lot of them will still take them to their own facilities and add value. So they’ll, they’ll buy roses from Kenya. They’ll buy carnations from Turkey or Spain or co, and then they’ll buy orange ones from another, from Italy. They’ll buy, you know, they’ll buy tons of flowers from all parts of the world that are on these clocks in,on these, in these auctions and in the, around the Netherlands. And they will bring them to their facilities. They’ll put them into bouquets for them. They’ll put them into new buckets for them. They’ll…

Sam:                                      00:47:34               So it’s not, it’s not as simple as buy it, sell it. There is some, there’s a lot of work they do in between. And so that’s why that’s the USP that they can do that they have the buying power and they have the people and they do spend a lot of time coming out to visit farms to establish whether this farm can actually supply the product consistently.

Sam:                                      00:47:59               So auctions are. The one way you also mentioned you sell directly, so what’s the rationale there?

Chris:                                     00:48:05               So about, when we were initially started, everything went to auction. And the auction was a great platform because it gave us huge exposure and market access because our product that wasn’t there, if they weren’t adding value, our product would go in sleeve with the Sian logo from here to wherever in the world. It would end up through the buyers. But after a while more and more buyers were realizing that they could actually mitigate the risk of, cause they’re, the wholesalers for example, would, would have to hope that we as Sian roses and the industry in general, have a variety like Olivia on the auction every day throughout the year. And sometimes the weather can be bad. Sometimes there could be other issues. So buyers, some buyers realize that they can also mitigate that risk by buying a percentage of their product. So even these big traders, they buy, they do buy a percentage of their product by coming to the farms and making direct deals, which means that a rose, that may sell for 30 cents at the auction as a very, obviously a very nice rose that sells for 30 cents at the auction. We have fees to pay as a sellers.

Sam:                                      00:49:24               In order to participate in the auction.

Chris:                                     00:49:27               And also we pay the transport, we pay the the transport costs. So these buyers also realize that they can come to us and come and negotiate a lower price or a different price to have to guarantee continuous supply. And they would take, they would take over that they’re taking the cost of transport, which is a huge, huge part of the cost for us here in Kenya. We can produce very cheaply, but our costs of transport are very, very high. So that’s when we realized and we started building a marketing and sales team led by Yvonne, who’s worked for us for 16 years now. And we’ve built up a customer base of about 50 or 60 customers around the world who get into, who are in contact pretty much every few days, if not daily. And we’ll have we’ll pack flowers according to their specs to be delivered to Nairobi airport where they have their own ship. They have made their own deals with shippers to take it on to wherever they are.

Sam:                                      00:50:32               Got it. So you’ve still got the auction but you increasingly are looking to move towards this?

Chris:                                     00:50:39               Well I think we’ve hit our balance, we are about 70, 30, 70% direct, 30% auction. And I think we’ve reached our balance. We may adjust it depending but the, the, the unfortunate thing for us as growers is, well us as growers who are trying to do both auction and direct, cause there are quite a lot of growers that do 100% direct and there are quite a lot that do 100% auction and there’s quite a few like us who do both. And the unfortunate thing of the ones who do both is that if we do keep product on the auction, we can’t turn around and ask for a premium price for the same product because the buyers who are buying from us direct do also have are, are also members of the auction and also can see the product on the auction.

Sam:                                      00:51:30               I see. You can’t go to your direct customer and say start selling it at 40 cents. If they then, cause then they all taken to the auction that, hold on a second. You were selling it for 30.

Chris:                                     00:51:41               Exactly. They’ll know that for the past six months I’ve been getting 32 cents for this rose. But on the auction it’s been consistently on the auction is considered again 32 cents. I can’t turn around and say, right, if you want to make a deal with us for a year four throughout the year, I want 40 cents. It just won’t work.

Sam:                                      00:51:59               You were saying earlier this, there’s just unbelievably efficient market.

Chris:                                     00:52:02               Very, very efficient.

Sam:                                      00:52:03               Sort of the, the speed at which things are done. The transparency, yeah.

Chris:                                     00:52:10               It’s it’s something that I don’t think enough people realize that behind the rose that is in your local, your local supermarket, just how much has gone into getting it there, but not only that, just how efficient everything is because you also got to consider it’s gotta be kept below four degrees the whole way. Well, we try to keep everything below four degrees and there are companies that would do, we work with, we as growers and also a few of the buyers work with companies like flower watch who put in temperature sensors in a certain number of boxes in sample, sample size boxes throughout the industry. And will send you back the data of temperature at packing temperature at arrival, temperature at transport, temperature at arrival at the destination. And generally if a new generally they keep quite close to that four to six, four to six degrees. Yeah.

Sam:                                      00:53:09               Yeah. It seems like there’s, when we were walking around, you’re saying that, you know, adopting QR codes for, for tracking, it seems there’s lots of innovation that seems to be happening around sort of supply chain aspects.

Chris:                                     00:53:24               Yeah. Cause when you reach a certain size, especially like this farm if this, if we only had this farm for example, we are 45 hectors here, we are pretty much at our large as we can grow in under greenhouse without having to invest heavily in more water like a more bore holes. And so when we look at expansion, if we look at future expansion or what to do the next few years of this farm, it’s efficiencies. So if we can be more efficient with using technology. So the QR codes was for our marketing side so that we have product traceability so that if we, if the supervisor’s in the, in the pack house receive some buckets and they see there’s a problem with some buckets or the product or the product and some of the buckets, they can trace which greenhouse it came from and when it was harvested. So they can quickly, even before it enters the, into our cold stores and goes through the chain that those flowers don’t end up, three days later in Australia and our customers furious because he’s just paid all this money for it to get there. We can actually catch it quite early. The next step is things like water and water management, water resource management, which is very vital because it’s a limited resource. And using technology to manage our senses, to manage our product a bit better, to make sure that we aren’t overfeeding, we aren’t over-watering, we aren’t the water that is reentering the system. So that’s draining through our greenhouses and reentering the water table isn’t dirty. That kind of stuff is very important. Yeah.

Sam:                                      00:55:13               Are you seeing any other opportunities or things where you’re like, Hmm, there must be something that could make this easier, it must make this better, but you haven’t yet found it?

Chris:                                     00:55:24               I think the systems, the systems to help manage growing, if that is something that we had to, we spend about two years trying to find like our CRM and one other farmer has also done the same one or two other farms have also done the same. There’s just a system to help manage the product from growing to now actual like packing for export and making sure that you, your customers, you can get better customer satisfaction by being able to say when the customers order 10,000 stems of rose a, they are actually going to get 10,000 cause it is a living product. So there can be fluctuations but it’s not acceptable because our direct customers have people they’re also supplying and if you, if our direct customers supplying Sainsburys for example, they don’t want to hear that the farm that their supplier was buying from had rainstorms for two weeks. They want to, they just want their flowers. Yeah.

Sam:                                      00:56:24               Okay. We spoke, we spoke a bit as well about sort of accreditation. So fair trade.

Chris:                                     00:56:31               So we sell a lot in Europe and Kenya as a whole, as a, Kenya flower market sells mostly in Europe. And there, and they have very high standards for fair trade standards and certain certifications. They expect the product to be they used to call, there was another, there was another institution called fair flower, fair plants, fair, flowers fair plants, I think, or not. But anyway, what they want, the consumer wants to know and it’s the right thing that this flower has been grown and with minimal use of chemicals, especially carcinogens. The, the people who are harvesting are and handling the flowers are paid well, that we as a farm are not polluting the local environment by just spraying tons of chemicals and releasing that into the, the rivers that are nearby and water into the water table. And so there are a lot of certifications and they are very important and are very good. But the thing is there’s no unifying certification that can cover a lot of this. So we as a farm have to go through a month and a half of inspections and sort of earn the certification processes every year, which can get quite cumbersome and can get quite, can interrupt operations quite a bit. And because there are seasons, so the summer season is the summer in Europe is the low season for the flower industry in Kenya. So everybody tries to do it then. And there’s only a limited number of inspectors. So it, it’s a, as with many things, it’s the right, it’s the right idea and right, right thing to do in principle, but the execution has kind of become muddled because Germany wants German customers may want a certain certification that is not necessarily Netherlands but, and, but, and then Switzerland, something different from Norway. And so you have to have all of them done and it costs and it’s a cost to the farm to do. Yeah.

Sam:                                      00:58:43               You mentioned that the, there’s some work by the Kenyan flower council to try and consolidate this.

Chris:                                     00:58:49               Yeah. So the Kenya flower council is trying to help consolidate this by offering and has so members of the Kenya flower council that’s most of the flower industry in Kenya, they do now get to have all their certification done by the Kenya flat and inspections done by Kenya flower council who have made agreements with fair trade with NPS NPS, with a global gap. And I tried to have one, one it’s called KFC silver, KFC gold. And you’re going to have KFC bronze. So when you’re team achieves either of those KFC certificates, it’s usually enough, but it’s still not fully there because the customers don’t fully understand and fully know that what KFC does is, so it’s a process that’s ongoing and it’s a very encouraging. Yeah. Yeah. Okay.

Sam:                                      00:59:51               Nice. We’ll try and sort of wrap up soon-ish. Cause we’ve actually been speaking for nearly an hour.

Chris:                                     00:59:56               Oh wow.

Sam:                                      00:59:58               Doesn’t time fly. One thing I was wanting to ask, which might be yeah, isBrexit.

Chris:                                     01:00:05               Yeah.

Sam:                                      01:00:06               Or like maybe, maybe that’s, but you know, like at the moment that is, so we are recording this sort of towards the end of August, obviously there’s a lot of uncertainty about it. And so there are no definite answers cause I was wondering, what have been some of the conversations you’ve had to be having as a result of the UK potentially leaving the customs union?

Chris:                                     01:00:26               Yeah. So our direct exposure, like our direct customers in the UK, we don’t have a huge amount, but we still have some and we’ve tried to talk to them about paying us in dollars, but obviously they wouldn’t want to do that either.

Sam:                                      01:00:43               And that’s to protect against currency.

Chris:                                     01:00:45               Currency. Yeah. To give us a, reduce the currency risk, to pay us in dollars or euros. But the, that’s a problem for them as well because even in the last 10 days, last few weeks the, the, the exchange rate has dropped. So that has been something that we tried to do but we left it a bit late to be honest. And we should’ve done that two and a half, three years ago. But also the problem for us is a lot of our buyers and a lot of the buyers in the auction are really exposed to, to the UK market. They are, they, a lot of them, a lot of our buyers buy and sell in the UK, buy in the Netherlands or buy from us directly to sell in the UK. And that is a huge risk because something as simple as, I think it was a funny anecdote I got from a customer last year was that if, if there is a hard Brexit and there’s no customs union or customs agreement and they have to do and every, every truck has to go through customs. They said the vegetables and flowers alone coming from Netherlands will form a traffic jam. That’ll be as long as from Kallai to Amsterdam. And this is just, he was curing up the tracks back to back just because of the daily flow and how efficient they have become.

Sam:                                      01:02:04               And a, and lots of flowers, flowers aren’t going to survive that.

Chris:                                     01:02:08               No, Nope. They want to, especially in this, the European summers that we’ve been having this 40 degree summers. Yeah. Yeah. So it’s a, it’s a real worry. We don’t know. And the worst thing is, is just we don’t know what’s going to happen. We don’t know if the pound is going to drop even further by this, by this time next year, by October 31st what’s going to happen. So it’s a kind of wait and see. But we directly aren’t as exposed as I said, but a lot of other farms in Kenya are.

Sam:                                      01:02:40               And that’s because they are…

Chris:                                     01:02:42               Supplying directly and our British, and some are even British owned British owned farms. So they are supplying directly to the big supermarket and they are supplying a lot of product.

Sam:                                      01:02:54               And so for them is a big exposure of the currency.

Chris:                                     01:02:59               Maternity risk because your, you’re buying, they’re buying a lot of the inputs in, we buy as an industry a lot of inputs in dollars. Okay. Fertilizers, we buy huge amounts of fertilizer. Yeah. And so fertilizing chemicals and that’s usually purchased in dollars. They may be able to, but still, you know, it’s even if they can try buy in pounds it the risk of holding large amounts of pounds.

Sam:                                      01:03:25               Okay. Got it. So the two main, the two main things to think about are, one is the, the actual physical, the physical aspects of logistics of getting into UK. And the other is the currency. And the currency only exists really with the direct consumers. Direct customers because you would have your own trade routes.

Chris:                                     01:03:46               Also for the customers who are buying, they’d come and still will buy in Euro’s. But for them it also becomes so expensive to get the Euros, you know, to, to buy the euros in the first place to pay their customers in the Netherlands, in Euros.

Sam:                                      01:03:58               Yeah.

Chris:                                     01:03:59               So the, the cost of a rose, if it’s 10, 10 pence obviously if you’re buying in Euro’s used to be nine Euro cents, I get it. Right. And then.

Sam:                                      01:04:13               It’s not something I’m actively around. It might be, it might use to being 30…

Chris:                                     01:04:20               Yeah. So 10 pence used to be one, used to be 12 Euro cents. Yup. Now that same one is going to be, it’s going to be even more.

Sam:                                      01:04:27               Yeah. Yeah. Got it. Okay. Hmm. So I guess I’ll just wait and see. But you’re less exposed than the buyers.

Chris:                                     01:04:36               It’s not, it’s slightly less but, but we don’t always know exactly where our buyers are sending all our flowers to. So for, we know our biggest customer is 90% of the product is ending up in the UK.

Sam:                                      01:04:50               Okay. But it just gets routed through this auction, which is going to make things a lot more difficult.

Chris:                                     01:04:54               Yeah.

Sam:                                      01:04:54               Could it be that those customers rather they’re gonna stop buying at the auction and they, both customers are then going to start searching?

Chris:                                     01:05:02               They couldn’t really, the auction is so huge It is the biggest I mean we are 70% direct, but our biggest single customer technically is still the auction.

Sam:                                      01:05:13               Okay. Yeah. Excellent.

Chris:                                     01:05:16               That’s the say. And the auction is so huge, so it’s not that they will stop buying, it’s just they have to work out the logistics of getting the product through to the UK. How are they going to manage that?

Sam:                                      01:05:27               Hmm. Just quickly, when talking about efficiencies, is it that you mentioned that the farm employs 2000 to 2000 people there’s a lot of talk about automation and things. Is this, is flower picking in the flower industry one way or there’s probably gonna keep human labor or is it something where that might…

Chris:                                     01:05:49               It’s still very labor intensive and it will be because the costs, I mean I’ve seen on YouTube, but I’ve never visited a mechanized like fully mechanized flower farm. There’s some lily farms in the Netherlands where they have they have robots. It’s very expensive. It’s just, it’s just as like, you’re looking at other industries, like the dairy industry, there are milking robots that are very popular and getting popular around Europe. But if you have more than 200 cows, it’s just not cost effective.

Sam:                                      01:06:22               Yeah.

Chris:                                     01:06:23               So in…

Sam:                                      01:06:24               Less than 200 cows.

Chris:                                     01:06:25               If you have, if you have more than 200 cows, it’s not cost. It’s the average milking machine. And from what I’ve read, it’s, the numbers is about 80 to a hundred at a time. Okay. So, and they cost like a hundred and something to $200,000 to buy one. Okay. Robot milking machine. Yeah. We also have a dairy. That’s why I looked at this. Butso it’s the same as in the flower industry when you’re at this scale where unless something crazy happens with the wage increases over the next 10 years to 15 years, really don’t foresee how, how, and if we could go to mechanic to mechanizing most of the farms.

Sam:                                      01:07:04               And that is, is that because I know that one of the big things with the mechanization of wheat farming in America was it’s quite consistent. You can, you know, make big square, big rectangular fields and just sell for, I think this one we’re looking at, it’s, it’s a bit more fiddly is that you can’t just chop it off, that you’ve got to like pick and select.

Chris:                                     01:07:25               Exactly. Got to pick and select just as they showed you with the spring roses, they look at three buds. If there’s three out of the five to seven to eight or 10 buds that are at least open, a certain number of the bugs that are open, they have to find the balance between the openness of those who are that already and those that will and then make that decision in the field. And that’s our harvest, is making that decision in the field to kind of so I mean obviously you can’t, you can never say never, but I just don’t see that kind of a technology in the industry. Yeah.

Sam:                                      01:07:56               One of the thing is the the other big thing which seems to be spoken about a lot is single use plastics. Now the, the, the center, the, the sleeves that they came with, cellophane, will you be caught up to all in any funds to reduce?

Chris:                                     01:08:12               There are measures. So there are one or two company, the, the companies that make the sleeves that havelooked at doing paper sleeves, recycled paper sleeves, and we’ve done trials with them. The only problem is, is when it arrives at the, in Europe after being through transport, it just does not look good. Okay. The, it does it, it doesn’t, it doesn’t travel well. So a few of our customers and quite, quite uneven, more and more every day are actually sleeving themselves in Europe. They’re doing the paper recycle, the recycle papers sleeves when they get to Europe and the cardboard boxes and the all the cardboard and paper we use is obviously recyclable and is recycled.

Sam:                                      01:08:57               Yeah. But basically there’s, there’s room for innovation potentially.

Chris:                                     01:09:03               There’s innovation. Yeah.

Sam:                                      01:09:03               In space of like the actual classically used plastic.

Chris:                                     01:09:07               There’s more and more paper sleeves being produced and they’re being sleeved with by machine in Europe. And then on the sustainability side, a lot of farms and we included are working very hard on that. We are planning a solar, a solar plant here. A lot of farms in Kenya already done it and have been on solar for quite while. The industry is on, on the whole very conscious of, you know, our effects, the environmental impact. Yeah.

Sam:                                      01:09:38               Very good. Okay. So I mean, yeah, just to finish up, I mean, first of all I thought it’s been absolutely fascinating. Like it’s such an amazing, machine process operation to sort of see it, see it all come through. What, what do you sort of what, what’s exciting you about, about the business in the next few years?

Chris:                                     01:09:59               The new farm is very exciting. Doing non roses after all they’ve been doing it.

Sam:                                      01:10:05               Is non-roses your own terminology? It’s not like the flower industry.

Chris:                                     01:10:08               No. That’s our topic we’re using and telling you like, yeah, we’re just doing of, of bunch of a bunch of products but just non-roses. The next is technology. How and how and how we’ll come in and help because there are systems out there and we’re trialing them constantly on how we can maximize our efficiency. So then rather than expanding by actually building greenhouses, we can expand by maximizing our production in the field. Cause if we can increase our production by 5%that by calling the 5% by 5%, that’s adding two greenhouses, you know, and that’s a huge, huge cost saving. The interesting thing is is the industry in Kenya is quite robust. It has had some issues. It has had some external issues, but it, it’s a big employer and a better huge benefactor to Kenya. And it’s now working in the next few years to get the knowledge at, get more people to understand and know that cause I don’t think many people in Kenya know that the flounders is second biggest Forex owner for Kenya. And I, I’m, I’ve met, I’ve met a lot of people when you talk to them about flowers, they just see the greenhouses, but they don’t understand just how much they contribute, how much cash it’s generating, how much cash it’s generating for the country, but also how much it employs the every farm, not only because of the fair trade a good cause, a fair trade certification does work very hard and well with community. We build schools, we build hospitals. There’s amazing farms that have built hospitals that are actually better than the government hospitals and then become community centers. It’s all very exciting and important things that people really should know more about.

Sam:                                      01:11:55               And how can people listening, how can they learn more? How can they learn more about you? About Sian roses?

Chris:                                     01:12:00               Well there’s BBC had a documentary or a talk, had a thing about two years ago where they went and visited some Kenyan farms. They actually visited our farm in a crew. They visited a really amazing grower in Nanyuki called, Tom boozy that does…

Sam:                                      01:12:15               What makes them amazing?

Chris:                                     01:12:16               They are, they do very beautiful scented roses. So scented roses, scented that have a smell and they are very difficult to, they are more difficult to grow and they are much more expensive to buy, but they are really beautiful product and they specialize in that. The, where if they are ever in M and S in, in Holland, go visit flora Holland actually does, can, you can visit flora Holland building the buildings and you can actually add their visitor centers and they’ll show you how they built the industry. They’ve built their whole industry And generally just ask your florists like they, they will know that, who they bought it from. But ask you Florist about, for a bit more information cause now six times out of 10, it’s probably a Kenyan rose.

Sam:                                      01:13:07               Yeah. Very cool. Well, Chris That’s been super exciting. Thanks so much.

Chris:                                     01:13:10               Thank you.

 

How a Kenyan couple captured the Japanese market in Kenya, with Wangari Wachira

Overview

Near to where I live in Nairobi is a Japanese cafe.

Whenever I’ve been the food has been delicious, and the small place is full of people from Japan, enjoying Ramen bowls and cold imported beer.

I thought it would be interesting to interview the owners to learn about how the business started.

It turns out that the owners Wangari (the other, her husband) have cornered down a niche market in the city.

Both were born and raised in Kenya, independently decided to learn Japanese as kids and ended up getting married after a mutual friend introduced them so they could connect on the shared love for Japan

Today they run a diverse portfolio of businesses to serve Japanese consumers in Kenya.

In the interview we discuss how their businesses came to be, the interplay of owning a safari company, supermarket, cafe and farm all geared towards the Japanese market, and practicalities of, for example, selling Bento boxes in Nairobi.

It’s a really interesting example of finding a business area that’s aligned with your personal interests and skill set, and then occupying that niche to very high standard.

 


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Social Media Links

Website: https://jinya-foods-ltd.business.site/

Facebook: https://www.facebook.com/japanesestorenairobi/

LinkedIn: Wangari Wachira

Transcript

Sam:                                      00:00                     Intro

Sam:                                      01:43                     Cool. So we’re here today with Wangari from Jinya, Wangari, welcome to the show.

Wangari:                              01:49                     Thank you very much. Welcome to Jinya.

Sam:                                      01:50                     Thanks. So we’re currently sat drinking Japanese tea in your Japanese supermarkets. Did you call it Japanese supermarkets?

Wangari:                              01:58                     Yes, yes, we do.

Sam:                                      01:59                     Fantastic. And then there’s the cafe just around the corner as well. In the same sort of block.

Wangari:                              02:05                     Yes, that’s right.

Sam:                                      02:06                     Yeah. Just to get us started, can you tell us a bit about Jinya and a bit about yourself?

Wangari:                              02:12                     So Jinya is I started to run Jinya about five years ago after the original founder retired back to Japan. She had been doing this for around 10 years and she wanted to retire and go back to Japan. And so she was looking for people who would either take on, take it on and continue as a way of having continuity and also taking care of the Japanese community that was in Nairobi. At the same time I had sort of also established that I wanted to start a food business and through my husband who has interests in the Japanese community where he runs a safari company that handles Japanese tourists. He had known this lady Reiko for many years by giving her business of the Japanese Bento box. And so when they had known each other for a long time and she mentioned that, you know, she was going back to Japan and she needed to, to get somebody else to continue with the business. And at that point David knew that it will be very suitable for me first because of my love of Japanese culture, Japan, the Japanese people. And he knew that you know, this is something that I might want to try. And so he came and asked, would you be interested to do this? And and I jumped at it and I was like, this is a wonderful idea. Let’s, let me go and see what it is. So I went into her kitchen for around two months just to intern with her and learn about the cuisine and what she was doing. And spending time with her, you know, as I saw that, you know, I could do this I can challenge it and learn more. And and that’s how it started.

Sam:                                      04:15                     Very cool. Okay. So Reiko so she started maybe 15 years ago.

Wangari:                              04:21                     That’s right.

Sam:                                      04:22                     Yeah. So she was in, she was based in Nairobi as well?

Wangari:                              04:24                     That’s right. Yeah.

Sam:                                      04:26                     And did she have the same premises that we’re sat in now?

Wangari:                              04:29                     No. So she’s been in several premises. So the last premise that Jinya was, it was on Riverside drive.

Sam:                                      04:37                     Okay.

Wangari:                              04:38                     It was a house that was, she used it, a multipurpose, it was a geo house. She lived in it and downstairs was the shop. So when she left I also had the same, I didn’t have a premise to set it up in. So I sort of set it up also in my house for a short time as I tried to get a place to position it or a little store like this. In one afternoon when I was doing a delivery and I was on Lenana road I saw the sign of shops to let, and now I, I jumped at the, at the opportunity because in this area that’s where a lot of the Japanese people and Southeast Asians there’s a big number of them who live in this area. So it was the area that I was looking for. And so when this came up in 2015I jumped at it and then I got the space.

Sam:                                      05:37                     Very cool. Okay. Well there’s going to be lots of things sort of for us to talk about with the business, but I think, you know, the thing which I sort of struck with at the beginning was you said that you’ve always had an interest in the Japanese culture and where’s that, where’s that come from?

Wangari:                              05:52                     I’m not sure. Sometimes I say, I think in my past life I must have been Japanese, because I studied the Japanese language when I was studying for college. I was it was an added advantage to have an extra language. So I studied French and I thought to myself, I want to do something different from everybody else. And I think a crazy idea came to my mind. Why don’t I study Japanese? I often ask my mom, so when I said I want to study Japanese, why did you even respond? Because she responded instantly came to the Japanese embassy and asked, is there a place where if somebody is interested in learning Japanese language, they can get? And the funny story is that this I always try to think what an interesting story this is. My Japanese language teacher, the first person who told me about Japan and anything about it is actually was married to Reiko who ended, who I ended up 25 or 20 odd years later buying her business as, so I learned language and culture from Weda Sensei and I learned the food from Reiko Weda interesting cycle.

Sam:                                      07:16                     I know it’s a very influential family.

Wangari:                              07:17                     Yes, yes. They have had a very big influence on me. So back then I just studied the language, a bit of culture, then went into work as work happens, I really did not use…

Sam:                                      07:34                     What did you do?

Wangari:                              07:34                     So I was in the safari business. So I worked in a, I actually ended up in the hospitality section of the safari business where I worked for several camps in Maasai Mara. And a few years, maybe 13, 13 years ago, I left that to come and join my husband in his safari business. And we set up a camp in Maasai Mara also. But,,or everyday work, that does not, didn’t involve me every day. So for, I needed something that I would do something everyday. And being based in Nairobi, hat’s why the food business sounded like a good thing to do. But also, he safari business over the last couple of years has been facing a lot of challenges from terrorism to drop maybe I think a difference of interest in tourists around the world. Having more options to go to, aybe a little bit of under development of our tourist product. So the, the safari business changed and the numbers of tourists that we would receive several years ago really dropped. And so we were thinking that we needed to diversify because we were 100% in that. And that’s where we depended on. And we needed, we felt that we needed to diversify into something that’s not affected by terrorism, that’s not affected very much by political, different political incidences. Something that we could have a little bit more control or predictability to. So we needed to diversify into that area. But with our strengths being in the tourism and hospitality business, e still wanted to be, some way, in that sphere. And also, he investment that we could afford to put in felt, you know, the food business in Nairobi sounded, ooked like, you know, the low lying fruit that we could be able to harness. So we, yeah, so basically that’s how, how Jinya has evolved to where we are today.

Sam:                                      09:53                     Very cool. Okay. So you sort of always had this interest in, in Japanese culture and then various turns and luck, you’ve sort of ended up being here. Is, I mean, the businesses you’ve got, you’ve got the sort of supermarket, which we’re sat in now and the cafe as well. Who were the main customers at in both and did the base sort of differ as well?

Wangari:                              10:21                     So we, we started with, the first people who knew about Jinya was the Japanese customers. They depended on Jinya for certain things. A lot of the handmade foods. Before we did not have the fresh produce. And this is something that I started. Reiko did not have fresh produce. Being business people, we had also ventured into agriculture, agribusiness growing local vegetables, trying to grow flowers for the European market. So we have a farm that we’ve always said we are hobby farmers, but we wanted to end up being a commercial farm that actually works. And we tried various things that didn’t work. And so, the way Jinya was when I took it over, it was also facing challenges in its structure, because there was a lot of influx of supermarkets that were bringing a lot of things that, you know, the Japanese could depend on.

Sam:                                      11:27                     So previously, was it sort of a, a specialists store and so that it would import particular Japanese products?

Wangari:                              11:36                     Yes, there was a little bit of import and very targeted just to the Japanese community. But for it to survive, it needed us to go more beyond just the Japanese community and we needed also to give them more than what was being offered then. So, we still have pretty much a number of things that Reiko used to, used to supply, you know, the sliced meats, the miso, the miso paste and the tofu and various other things. But we then added the fresh produce. So I just went onto the internet and I asked myself, you know, do the Japanese eat other things, other vegetables that are not available in Nairobi. And I went to the Internet and I saw, wow, there was a whole list of other vegetables that I could grow.

Sam:                                      12:32                     Alright. So someone had made a list of these are the main vegetables eaten in Japanese cuisine?

Wangari:                              12:38                     Yeah.

Sam:                                      12:39                     And you could then sort of go through them and see if they were already being grown in Kenya?

Wangari:                              12:44                     Yes. So that’s what I did. And then we started to, to try, so growing different things.

Sam:                                      12:56                     What did you grow?

Wangari:                              12:56                     You know apparently the Japanese have their own radish, a particular radish that is predominantly used in Japanese cuisine. The Koreans have their own radish. So I started to grow the Japanese radish. I started to grow some of the, some bottle cruet. I started to grow some different salads that we have them here. But one of the things you know, the Japanese are very particular about what they eat and they prefer a lot of highly good quality, highly well grown food. So when, when I grow the food on my farm I’m able, they are able to get the traceability of what they eat and then they can trust what they eat because it’s all been grown on one farm. We use good. We are not, we’re not an organic farm, but we use good agricultural practices. You know, we do a lot of positive things like that are in organic farming, like using organic manure pesticide control through pest control, through plants like different plants that that keep away pests. There’s one Japanese vegetable, the Chrysanthemum greens, which is very, a very good pest controller. And so we now grow it on the farm as a vegetable and as a pest, pest control. So we adapt those kinds of things. We have a good water source, so we were able to offer them, we are able to offer our customers, good fresh vegetable, which we bring every once a week from the farm, and we sell on our Saturday vegetable market. And that changed immediately that changed the trajectory of the business. Just bringing in the vegetables because now the Japanese people who are in Nairobi and even others who came to hear about it and they, you know, once in a while they like to eat southeast Asian food or they change a little bit of their food. I mean, you can also get cabbage or lettuce, things that are in continental cuisine, but because of the freshness and the, where they come from and all those guarantees, we’ve grown outside of just the Japanese market. And then we have more.

Sam:                                      15:18                     Alright. So have you, have you always had this farm?

Wangari:                              15:20                     Yes. We’ve always had it.

Sam:                                      15:22                     And before you were saying you were just growing sort of local foods that…

Wangari:                              15:26                     Yeah.

Sam:                                      15:27                     But now you’ve, now you’ve got this shop that’s, yeah. That’s a great synergy where you’ve had this, this farm before and now you’ve got the supply on the and the vehicle to deliver it.

Wangari:                              15:39                     That’s right.

Sam:                                      15:39                     Yeah. You can now you’ve got this, this market’s delivering suit. Yes. Sounds really great,. Okay.

Wangari:                              15:44                     Yeah. So, it was a struggle to get a consistent market when we grew just for the local market because the local market has a lot of other external influences that you cannot be in control of. So for example, you can plant lots of cabbage and everybody else planted lots of cabbage, so when you come in the market, nobody needs your cabbage. So I started sort of stopped farming first to, to be able to understand which direction that I wanted to take it to. I tried various things like I had, I had had a little stall in one local market, but it was still very difficult to predict what to grow, when to grow it and all that. But then now when we created our own market here that had a specific kind of food that you would find I found that now that made sense and we have gone, we can continuously now plan based on that. And even our growth, we can easily plan based on that because we have seen the trends that has been said.

Sam:                                      16:51                     Alright. So, the Japanese community that was there before you, where they unable to get Japanese radish?

Wangari:                              17:01                     Yeah. You know.

Sam:                                      17:03                     How many people, roughly how many Japanese people are roughly living in…

Wangari:                              17:06                     I understand that about probably 800 of them families, many children and adults and children.

Sam:                                      17:14                     Yeah.

Wangari:                              17:14                     Not very many, but we expect you know them to increase because, you know, Japan is increasing its, position in Africa and interest in Africa and Kenya being it’s hub for a lot of this. I have seen you know, increase in Japanese companies, so I expect that the growth shall continue. Yeah.

Sam:                                      17:38                     Okay. So roughly 800, is it roughly 800 people?

Wangari:                              17:43                     Yeah.

Wangari:                              17:44                     Okay. Doesn’t sound very many, does it? No, no. It’s a very small number. How many have you, how many different Japanese people do you think have come to your cafe?

Wangari:                              17:58                     When we said the cafe, I have seen Japanese people who were never customers of the shop, the supermarket come to the cafe, which has been wonderful because they mainly, they were local. They know how to survive here with, without necessarily their Japanese favorite ingredients. They have figured a way to survive. But somehow the cafe has brought them out. And I’ve got to meet the new, new Japanese people that have been here. You know, some telling me they’ve been here for so long and I’m like, I’ve never met you before. How come? So I mean we, we’ve gotten a good number of them coming through. The goodness about the thing about the cafes that we are doing home home-style cooking and, and that’s very close to a lot of Japanese people’s heart,so.

Sam:                                      18:57                     What are some of the popular dishes? Yeah.

Wangari:                              19:00                     Some of the popular dishes they keep changing because I keep changing the menu but you know I have a lot of, a lot of Japanese people are our bachelors. They haven’t yet come with family. Some, some don’t have families. We are seeing also very many young, younger Japanese coming. And one of our most popular is Katsudon. So katsudon is a, dong is a bowl of rice with something on top. So this one has a cutlet, a pork Cutlet and it has an egg sauce. So that’s real home cooking and it’s comfort food. There’s also shogayaki. Shogayaki is pork in ginger. Also very easy to make at home. And probably eaten a lot. There’s a Japanese curry and we can have various twists to the curry. We can have a cutlet in it, we can have a curry soup. So there are many other options. And, and the good thing that I’ve also found out is that when I introduced them to non-Japanese people also, because one of the aims of creating the cafe was I realized that my store might not have a big influence or a big impact if I do not reach out to more of the local people and they would come to the store and, you know, they would look at all these strange things to them. And I would tell them, I know this, I mean, you could cook this at home, you can eat this at home. It’s not complicated. You can adopt a Japanese meal once a week in your menu, and they would look at me and say, well, okay. And they would walk out of the store. And so I thought to myself, you know, if I could only cook this food and get people to taste it then they would see the, you know, when I was talking about and so to take care of people who asked me for Bento boxes and, and food in general, and also to take care of growth for us. We thought, you know what, let’s put up a cafe. So when the space came available, just here, you know, it’s perfect to have it just here. So if somebody enjoyed something at the cafe, they could come and pick it up from the store and then they could try it at home.

Sam:                                      21:30                     So who does the, whose the chef, who does the cooking at the cafe.

Wangari:                              21:36                     I have a team. I have a main chef who, we, we searched for with our history, knowing there was a Japanese restaurant several years ago that was run by a Japanese chef. He was a chef and he ran the business. And so we, it was shut a few years ago. So we went out all the way to Kitengela, to go and look for some of the people that he had trained. And we had one, my husband had one.

Sam:                                      22:08                     What were they doing in Kitengela?

Wangari:                              22:08                     They, you know, they would, now they’re doing different things. So we tracked them down through one waiter that was in one of the Japanese restaurants and he was a colleague to one of their chefs and we asked him, so where is so and so, do you know where so and so he was there. He was their manager at the it was called Nihonjin club. Nihonjin club means a Japanese people club. And so he was the manager at Nihonjin Club. And we were told that you can find him in kitengela. That’s where he has a school.

Sam:                                      22:44                     Kitengela is like, maybe an hour drive from…

Wangari:                              22:46                     Yeah. Or towards Athi river. So, you know we got his contact and we met and we went and met him there. And, you know, so we asked him, you know, do you have contacts of the people who you worked with who could be young, who are younger then, who had been trained how to make Japanese food and where could they be and what are they doing? And he had the contact of two of them. Unfortunately one was not interested in coming back to Nairobi, he had already settled in his rural life. And I think we didn’t entice him enough. But his specialty was also making Sushi and we really were not geared to making Sushi because Sushi is not Japanese home food. It’s also for special occasions, even in Japan. So we were not very keen on having a Sushi, just a Sushi chef. We wanted somebody who was more, who wouldn’t be, who knew more about the Japanese traditional foods. And then, that’s how we ended up with the chef John. The other rest of the team was the junior team, so we used to do Bento boxes.

Sam:                                      24:00                     What was a bento box?

Wangari:                              24:01                     So a bento box is a traditional lunchbox in Japan. It’s very popular to have a boxed lunch for lunch. So it’s either from home or from the train station or from the convenience store. So when you go to Japan, you’ll see these lunch boxes all over the place and they are wholesome, very delicious. You know, it’s, it’s an everyday.

Sam:                                      24:24                     What’s in there?

Wangari:                              24:25                     It will have, there would be, they have a variety of them. And you know, in Japan they see four seasons where, which they use to even change their cuisines. So because, you know, in different seasons you get differentdifferent ingredients. So they change, they sometimes change based on the four seasons, but you get the regular karare, which is the fried chicken, the tonkatsu, which is the breaded pork. You get the shogayaki, you know, so you get the daily kind of food, but you know, emphasis is into food that is not soupy, that will not leak, that will still be enjoyable cold because it’s enjoyed at room temperature. So a lot of emphasis is based on that. You will find a rice ball in it or a, or just some rice some vegetables. So it will be a nicely balanced boxed lunch that you can enjoy in different places in Japan.

Sam:                                      25:23                     So do you sell bento boxes?

Wangari:                              25:26                     Yes, yes.

Sam:                                      25:29                     Do people bring their own box and then you fill it up or do they do…

Wangari:                              25:34                     There’s disposable. So there are disposable boxes and we arrange depending on, so you, what you do is that you choose the main, the main that you would want to have. So let’s say you want to have fried chicken and then we choose the other accompaniments to go with the fried chicken. So there’s, we balance the textures, the flavors, the colors, you know, we have to pay attention to lots of details in Japanese, when you’re making Japanese food. There’s the rule of five, five colors.

Sam:                                      26:06                     Five colors per meal?

Wangari:                              26:07                     Five tastes and five methods of cooking.

Sam:                                      26:10                     Really? So five methods of cooking for every meal?

Wangari:                              26:12                     For every meal. Yeah. But somehow they get it. I guess you can, you could have about four, but you know, you can try. The five colors sort of help you to know that you have a balanced meal and that you have taken care of all your nutritional requirements.

Sam:                                      26:31                     Did you do like a different lunch each day that people get?

Wangari:                              26:34                     So we have about, I think there are five, five different sets that we have made just to make it easier for lots of people to be able to order a bento box, and also coming from for the Japanese people they’re used to it. You know, whatever is in the Bento box, you look at it and they have a lot of variety in their convenience store. So you look at whatever you want. But here, because we don’t have already so many people, who are taking different, bento boxes, we tried to create about five. So you can get around five of them from our option, you just pick what you like.

Sam:                                      27:09                     Do people come into the store, coming to the cafe everyday and pick it up and then go, or do they do the pre-order?

Wangari:                              27:15                     So they pre-order, you know, a bento box needs to be pre-planned because there are little other things in it that take time to be prepped. So, you know, it’s it’s always we say that you have to order your bentobox before 10 o’clock. If it’s for lunch if it’s for dinner, you have to order it before three o’clock. So that we can be able to make it a complete bento box.

Sam:                                      27:41                     How much does it cost?

Wangari:                              27:41                     So they vary from I think our least bento box goes for 950. And the highest is about 1,500.

Sam:                                      27:49                     Okay. So between 10 and $15.

Wangari:                              27:51                     Yes.

Sam:                                      27:53                     Is that quite expensive?

Wangari:                              27:54                     Well, it I think it is, it’s reasonable.

Sam:                                      27:59                     OK.

Wangari:                              28:00                     In Nairobi, it’s reasonable. What we’ve also done is that we’ve also, one of the things that I keep challenging at the cafe is to be able to have reasonably priced food that’s well balanced, that you know, where you get value for, for what you’re paying for. So we’ve, it’s something that I have that we have worked very hard on to try and make sure that, you know, it’s, it’s something that you can afford for a daily lunch. You know, like when you go to the other cafes you, you spend about the same amount of money and, and you don’t even get the variety that you can get, that you get in a, in a bento box. So yeah, it’s great value.

Sam:                                      28:41                     Yeah. Cool. How does the, how do the businesses interplay with the safari business? You mentioned that you’ve diversified, but I think you said you still, you still kept the safari business. Is, is David having a lot of Japanese tourists?

Wangari:                              28:59                     So yeah, so we still maintain that. And that actually is David’s core business. The cafe and Jinya, he, he supports but his core business is the safari business and the comp in Maasai Mara and, and his business is still 95%, almost 100% Japanese clientele.

Sam:                                      29:24                     How did he get into that at the beginning?

Wangari:                              29:27                     So it’s a very interesting story also. I mean, he also out of we hadn’t met, I hadn’t met him and he also went to study Japanese.

Sam:                                      29:36                     Roughly how many people go to study Japanese in Kenya?

Wangari:                              29:43                     It’s not a big number, but it’s been growing. When we did it, we were very few.

Sam:                                      29:50                     Yeah,

Wangari:                              29:51                     I know about, to this day, I know about five people who we went to school with around the same time. But it’s been growing. The numbers grow, slightly.

Sam:                                      30:04                     Yeah.

Wangari:                              30:04                     I think it will grow even more because of the plans that the Japanese government has. And it would be an advantage to learn the language because there are opportunities there are big opportunities with working for Japanese businesses or even working in Japan or even going to school in Japan. So, yeah. So expect that to.

Sam:                                      30:32                     You and David both, so I’ve got to ask, how did you guys meet and did you, and how soon did you realize that you both learnt Japanese?

Wangari:                              30:42                     I always, I think of our interest in Japan and Japanese culture is what brought us together because one of his friends or colleagues was talking to me on the phone and where I worked. And he’s, and you know, he told him, you know, there’s this girl that I know who also speaks Japanese. Like you. Yeah. Oh. And I think David, out of curiosity must’ve said I want to meet her. That’s, that’s unique. And I think our love and our passion for many things, Japanese brought us together. And the rest is history. So we’re, so it’s been a, it’s been a wonderful opportunity to be able to bring together that passion and it has brought us this business opportunity to also venture into.

Sam:                                      31:40                     So the fact that David could speak Japanese, that kind of meant that he was a natural fit for yeah. Being, run safaris for Japanese tourists.

Wangari:                              31:49                     That’s right. Yeah. Yeah. So he was employed at the time. He worked for a safari company that had a lot of Japanese tourists but was not employed for very long because then he started his own company. And just last week, 1st of July, we celebrated 20 years.

Sam:                                      32:07                     Wow!

Wangari:                              32:08                     Of his, of that company of Great Land. And so we have continued, so we, we still make Bento, so now we make Bento boxes for Great Land.

Sam:                                      32:18                     Yeah.

Wangari:                              32:19                     And their customers, and other safari companies that have Japanese tourists. We still make the Bento boxes cause they, you know, when Japanese tourists come, sometimes they really miss their home food after being in in, out on holiday for maybe 10, 10 or so days. So it’s always a good opportunity for them to eat something that’s close to home.

Sam:                                      32:47                     Yeah, definitely. So did you make them in the cafe and then sort of distribute them? No, no.

Wangari:                              32:53                     Yeah. So we make them at the cafe and then when the, depending on what itinerary the customer has, they either come and pick it up from here or we drop them, it off to some convenient place to them. So it all depends on, on the nature of the, of the safari. Sometimes we do them when they’re departing to, to the airport, you know, they’re like, oh, I’m so tired of this continental food. I would love to have some Japanese food on my way back out. So,

Sam:                                      33:24                     Yeah. Okay. So you’ve got sort of like, you’ve got safari, you’ve got the farm, you’ve got the, the supermarket and the cafe, all sort of seem to have synergies with each other. Is there something which is missing? Is there, from doing this, are you like, oh, there’s an opportunity here. If we, I don’t know, started a tea company or your, or your something, is there anything that you can sort of, you can see how this trend might continue?

Wangari:                              33:53                     There’s lots of things, but we are also at a point where we, we want to focus our attention to developing the supermarket because there’s potential to develop that. The cafe we’ve just started and we can see the potential in that. So one of the, this, to take you back a little bit in 2016 as we were trying to, think we, you know, we could see the dangers and what was happening to the tourism industry and the way it was becoming unreliable and undependable. So we decided to take a trip to Japan to go and learn what were the Japanese trends for the safari business. We went basically for the safari business. And I also went on a, we also went on a culinary journey to try and get different tastes of the Japanese food and to understand the Japanese food better. But our main agenda was to try and go and understand where the Japanese tourists’ mind was. So that we could come back here and prepare ourselves for that. And but there had also been a lot of talk of diversify the tourists, the Kenyan tourist product, you know, that it was getting tired and same old, same old. So we weren’t, we constantly had this question, what does that mean? Diversify and different and because, you know, everybody was doing safari or a hotel or a safari company and now we could see where the challenges were. So we kept on asking ourselves, what can we do? We don’t have the kind of money to start an amusement park. That’s a diversification, that’s a product that can be put out here, but you know, that needs big money. So, so we went on this trip not knowing what we were gonna find. And so we went for Japan travel fair, one of the biggest in the world. And in that there was some side meetings and for love of food I picked one that had to do with gastronomic tourism. I was, I didn’t know what that meant. I didn’t even know what it meant until I attended the meeting, but it, you know, had food and it had tourism. So I was like, you know, that’s a good mix. Then we also attended an outbound tourism one and an inbound tourism one. We wanted to understand everything. And the gastronomic tourism side meeting is what inspired the cafes. We’re gonna do this. We always played with the idea, but, you know, we didn’t not, maybe have the thing, the drive, the push, the reason, the confidence to go for it. And, and in that meeting, I went and learned that food in Japan is their tourist product is the product that they sell. So every, every tourist around the world going to Japan, goes for food. And I was like, oh, there’s diversification right there. So let’s go and diversify the product and let’s make a restaurant. And maybe we shall attract the tourists to our restaurants also. But more so attract the local people. And then this is not dependent on terrorism. It’s not, it doesn’t get hurt by terrorism much because the locals, once they know to the Japanese food, they will still come to the restaurant. And so that’s how we diversify the tourism product that needed diversification and improvement and our own having another business that we could rely on for ourselves. So at that meeting we learned a lot. Then we came to implement more confidently that, you know, we were not just targeting the Japanese who are living here and that this is something that we could grow into various, into various directions. So in Japan, there’s so much good food, different kinds of food small restaurants. So, you know, we came from a background of you have to have big restaurants to make economic sense to make business sense and you know, we went and so very small, tiny restaurants with six seats or nine seats or 15 seats. So that really was helped us to be able to bring down our, to set up you know, at a point where we were comfortable. I don’t like big, I never imagined having a very big restaurant, but when I went to Japan and so that, you know, what I have in my imagination can actually work. I’m always afraid of mass. I’m afraid of mass production of especially food. So I couldn’t do, I think if I saw 50 people I would shut, I’d have a mental shutdown. But when I see a few people and I can control the product and the quality, that’s very important for me. And that’s very much the way they do it in Japan. So I was able to see firsthand how I could actually actualize something that was just in my mind or just in our mind and how we could do it at our scale. So the restaurant is just a 25 seater. In Japanese numbers, it’s almost two restaurants. So we are happy with that.

Sam:                                      40:03                     Okay. Well, just a few more questions if that’s all right. I’m interested, since you’ve sort of started working on this full time what have been some of the surprises that you’ve had? So if you sort of compare what it was like when you started compared to what it is now, like what are some of the ways in which it’s different?

Wangari:                              40:25                     The surprises, can I think of some surprises some pleasant surprises from especially from our Japanese customers is they have said that our, in Nairobi, they think we are the most authentic. Even visiting Japanese people who will live in Japan most of the time and they’ll be just visiting, they’ve also made that comment and they’ve also made comments like some of the foods you get here is in Tokyo quality. So that’s, those are pleasant surprises. I don’t know. I don’t think that we expected too match that. I always wanted to do, my aim, I always aim for the best. So I always tell my staff we have to be the best Japanese restaurant. But that’s just saying it. Actualizing it is another thing and I didn’t know what that meant. And you know, the standards in Japan are so high that, you know, when the Japanese say that, then you know that you’ve started on the right footing. Other surprises is that not just Japanese people come to the restaurant.

Sam:                                      41:41                     Yeah, myself included.

Wangari:                              41:43                     Yourself included. You know, I did. I was, I have been surprised where did this people, where were this all this people, but I know from having attended that meeting in 2016 that the Japanese government or the Tourism Department of the Japanese government about 30 years ago made this policy to make Japanese food known around the world. And so when you go to America, if you go to Europe you go to Asia Japanese food is slowly becoming very, very popular among the people not just Sushi. Even other different things. At that meeting we were showing how Japanese food names that are in Japanese are found in some of the haute cuisine, French restaurants in France or…

Sam:                                      42:38                     What do you mean?

Wangari:                              42:38                     So, for example, maybe I remember one was hamachi, hamachi is a type of fish. So you would look at the menu in a French restaurant, fine dining French restaurant that is selling hamachi, but they don’t call it the French name or the English name, yellow tail. It is named in the French restaurant, whatever, hamachi something but in a French restaurant or different Japanese ingredients you would find being adopted in other cuisines. So they have successfully managed to get other people to adopt, other chefs around the world to adapt Japanese styling, Japanese ingredients into their restaurants. And so that’s the reason why everybody now they, they can attract around 2 million tourists into Japan and almost all those tourists are not going to see the temples and the old, and the other different cultures there. One of the biggest thing is that they want to go to all these ramen restaurants, tonkatsu restaurants, Japanese tea ceremony or the much longer kaiseki, which is a, you know, like the haute cuisine of Japanese food. So yeah.

Sam:                                      44:01                     Alright. Any challenges?

Wangari:                              44:04                     Yeah. I think the farm is the biggest challenge of all of them. Farming is, has a lot of enemies. I think from the sun, the African sun you know, the heat.

Sam:                                      44:22                     Is it too hot?

Wangari:                              44:24                     It’s too hot for some the vegetables. I have had to put infrastructure there to be able to help my veggies grow peacefully and happily. But slowly, we have overcome some of those, but I don’t think there’s anything like overcoming farming challenges because the different seasons present different challenges. Other challenges, just the strings of business, you know, when you have to, when you’re running the business yourself and you’re thinking everything and setting it up. So, you know, from start up of, I’m not Japanese so I have to read a lot, so that I do not make, any blunders or any obvious mistakes that would offend the Japanese people.

Sam:                                      45:18                     Have you done any of those? Have you made like a little blunder or like something in the menu?

Wangari:                              45:24                     I think so, but they’re very gentle with me.

Sam:                                      45:28                     They don’t take offense?

Wangari:                              45:30                     They don’t take offense, some are very nice. They come back and they tell me, you know, that’s not the way we do it. You could try this or the other. And so they if you go to the cafe, you will see, I have another second menu that I’ve never really printed on the proper menu. And that second menu has been developed by our customers and they came and suggested different things. And so they would come and say, what I did is when I launched the cafe, I sent a message to all of my customers from the store. And I told them there’s a Japanese drama series that I love to watch and it’s based on a little restaurant. It’s called midnight diner. And the story behind Midnight diner is that the chef does not have a menu. And what you do, you come in, requests whatever you want and provided he has the ingredients, he’ll make it. And so I told my customers I’m going to have a simple menu, but please come to the restaurant and if you see, if you want something just request it and if we have the ingredients, we’ll make it. And so the second menu has actually been developed out of that. Because I wanted to you know, when I opened the restaurant I wanted I was not very sure what to put in. You know, if you think about all the Japanese food that you could put in a menu, then you would not be able to run a restaurant. So I needed to start with some of the favorites, some home favorites and also some not so home favorites because people go to restaurants to eat some of the things that they can not enjoy at home that you know, are only made in restaurants or are best made in restaurants. Not necessarily that not made at home. And various other things. So my, I’ve been fortunate that the customers have come forward with different suggestions and they think about it, you know, they come and tell them, you know, you can make this, it’s not so difficult and everything is available and people love it. And then I’m also very responsive to my customers because that’s actually how we have grown the store. By listening to them and talking to them and asking them lots of questions about what’s, what don’t we have, what do you need and what can’t you find and we can provide it. And so we’ve developed the many that way.

Sam:                                      48:05                     Fantastic. Very cool. And people who are listening at home, how can they learn more about Jinya? How can they, where can they find you in Nairobi? What’s sort of the best way for people to try and sort of learn more?

Wangari:                              48:16                     We have online presence. You can find us on the social media. We are on Facebook, we are on Google maps. I have, I’m not very tech savvy, social media savvy. I have an Instagram that I don’t remember to upload photos on. My daughters tell me I don’t know how to do it. So I think I’ve lost the confidence to do it at all. So yeah, but we are here on Lenana road both the restaurant and the, and the shop. So you can easily find us there. I love to cook and I, and I want more people to adopt one or two Japanese recipes in their menu. It’s really it brings variety into your weekly dinners or weekly meals. If you could adapt a few Japanese tricks, you could be much more healthier and you would feel very good.

Sam:                                      49:16                     Well actually, I mean I’m, I need, I need to decide what I’m going to have for dinner tonight. So what, what would you recommend that I could bare in mind. I don’t eat meat, so what would you recommend? What’s a good Japanese which I can mate. I can make my sleeping.

Wangari:                              49:30                     Yeah you know, Japanese food is very, very healthy. Actually, you asked me about challenges at the cafe. Taking care of vegetarians in Japanese cuisine is a very big challenge because the Japanese are not vegetarian. They are, they have a very healthy cuisine that knows how to consume the red meats and the meats and all but they don’t have much emphasis on vegetarian. But you can get various vegetarian options. You know, tofu is very healthy and very nutritious. And you could do so many things with tofu. You can have it for a meal, you can have it for a snack you can have it with your salad. And it can be a very good source of your protein. If you stir fry with mushroom and then just add the teriyaki sauce or just soy sauce to it, you, have a good vegetarian, well balanced, delicious meal.

Sam:                                      50:34                     Right. It seems we stopped recording. I’ll go buy that.

Wangari:                              50:37                     Yeah,

Sam:                                      50:38                     Very cool and well Wangari, thanks so much.

Wangari:                              50:40                     Thank you very much for coming.

Sam:                                      50:41                     Cheers.

Fortune at the Bottom of the Pyramid, why SunCulture can profitably sell to smallholder farmers

Overview

If you’ve been following The East Africa Business Podcast for a while, you might notice that most episodes are around the 30-40 minute mark.

Whilst that was the intention here, in this episode Samir and I end up chatting for well over an hour.

The reason being is that (to me at least) there’s just so much interesting stuff to talk about the business he’s running.

Sunculture exists to improve productivity amongst smallholder farmers, and does so through a variety of services including solar irrigation pumps and financing all run on a state-of-the-art software platform.

We talk about how and why the company was formed, why Samir believes that, unlike the US, there will always be smallholder farmers in this part of the world, and how Sunculture’s dream team operates, in part motivated by Samir’s monthly emoji email.

A big part of the Sunculture thesis on development is aligned with the discussion I had with Conrad Whitaker. To learn more, search for the episode on the Distributed Economy.

We do the interview in the garden of the lovely Sunculture offices and so there may some background noises (including a nearby scuffle between a dog and monkey) which I hope doesn’t detract from what is a really fun and information-packed episode.

We sometimes go a bit off-piste, including how Samir is hoping to one day reach out to the Ohio band that share Sun Culture’s name. We sample one of their tracks at the end of the episode, if you’re interested.

 


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Social Media Links

Website: http://sunculture.com/

Facebook: https://www.facebook.com/SunCultureKenya

Twitter: @SunCultureKenya

LinkedIn: https://ke.linkedin.com/company/sunculture-kenya-limited

Transcript

Sam:                                      00:00:00               Intro

Sam:                                      00:02:15               Cool. So we’re here today with Samir from Sunculture. Samir, welcome to the show.

Samir:                                   00:02:19               Thank you very much.

Sam:                                      00:02:20               Cool. So we’re here in the Sunculture garden. Would you call it a garden?

Samir:                                   00:02:25               I call it a garden. Yeah.

Sam:                                      00:02:26               So we’re in your new office, which basically, you know, to say it’s an office is unfair, when you’ve got a vegetable patch over there.

Samir:                                   00:02:34               You know when we harvest, we actually cook those vegetables for lunch. You’re more than welcome to come by. You’re missing it by a couple of weeks.

Sam:                                      00:02:42               No way,

Samir:                                   00:02:43               Sadly.

Sam:                                      00:02:43               Okay. Anyway, what does Sunculture do?

Samir:                                   00:02:46               So we exist to help improve and protect the productivity of smallholder farmers. So our official mission is that we develop and commercialize life changing technology that solves the biggest daily challenges for the world’s 570 million smallholder farmers.

Sam:                                      00:03:05               Okay.

Samir:                                   00:03:06               Solve problems, help them increase their incomes, allow them to participate in consumer markets, and then a whole lot of macro issues can be solved. So lifting a lot of people out of poverty helping Africa not spend the $110 billion, it’s projected to spend importing food by 2025, help people be able to make money in rural areas. So you don’t have mass urbanization and the challenges that come with that. But at the very core of it, it’s helping farmers increase their productivity.

Sam:                                      00:03:35               Pretty cool. Okay. What are some ways which you do that?

Samir:                                   00:03:38               So when we, I’ll give you like our little trick for how we think about this. Okay. And then you can also come up with all your own ways of solving this. So we have this framework that we called the productivity ladder. So a lot of folks in energy who you’ve probably spoken to think about their services in terms of the energy ladder. How do you get people to use more energy services over time? We think about it in terms of how do we get our customers to become more productive over time. So how do we get them to climb up the productivity ladder at the base of that, when you look at the sort of core problem you need to solve, you have to look at how a farmer lives. Farmers, or at least most of our customers, the smallholder farmers in east and west Africa live on plots that are about this size as our subculture garden. They live in a, in a small structure that’s like the small structure on our, on our property as well. And they make money by either selling crops, selling animals, or selling milk from their livestock. All three of these things need water. And because most people get water by physically filling up these buckets with 20 liters of water, which weighs 20 kg. So if you went to the gym and this morning, it’s those big weight plates at the gym, because it’s so heavy, they’re only able to move enough water to barely meet their domestic needs. So they practice what’s called rain fed agriculture. Which, rain is inconsistent, unreliable. They don’t get enough of it.

Sam:                                      00:04:59               Rain fed agriculture is, basically…

Samir:                                   00:05:01               You wait for the rain to fall. That’s it. Yeah. And they don’t get enough water to become productive. So if you’re looking at figuring out how to give their crops enough water to grow, or their cows enough water to produce a sufficient amount of milk or their chickens enough water to hatch eggs and have more chickens to sell, You need to figure out how to move water from where it is to where it needs to go. So most people know us as a solar irrigation company because we were the first company to commercialize solar irrigation in Africa. But, solar irrigation isn’t a silver bullet. It’s just the first step on the product, to be honest.

Sam:                                      00:05:32               The first round.

Samir:                                   00:05:33               Yeah, first round. Makes Sense.

Sam:                                      00:05:35               Yeah. Cool. So solar irrigation, that is using solar panels to create energy to pump water from a river?

Samir:                                   00:05:43               River, well, lake, bore hole water harvest area, dam, any water source.

Sam:                                      00:05:49               When did you start that?

Samir:                                   00:05:51               We started our first pilot in late 2012. We spent the first seven months in the field, started selling stuff in 2013. Didn’t raise any additional capital or didn’t start raising external capital till mid 2015. Only kind of had figured out what product market fit could look like.

Sam:                                      00:06:09               Okay, and what did it look like?

Samir:                                   00:06:10               It looked like solar panels pumping water or powering a submersible water pump, pumping water to an elevated tank and then using gravity to release water through drip irrigation. And we’ve since then sort of moved away and iterated on the product, made it more affordable, made it more modular. That was what V1 looked like. It was called the Aggro solar irrigation kit. If you Google, you’ll still find some like pictures and articles on the Aggro solar irrigation kit.

Sam:                                      00:06:38               Yeah, that’s all right. So yeah, just say, cause we’re in the garden, people are beginning to go home.

Samir:                                   00:06:43               Yes.

Sam:                                      00:06:43               Yes. Hence, there might be a sound of a car.

Samir:                                   00:06:46               There might be sound of cars. There might be a sound of birds. Really loud birds if you get lucky.

Sam:                                      00:06:49               Excellent. Okay, so you started off, you said it was like 2015, was when you…

Samir:                                   00:06:56               Started getting our first sort of bit of grants.

Sam:                                      00:06:58               Yeah.

Samir:                                   00:06:58               So we came with some friends and family loans, which we paid back. Yeah. And then we said, look, we were, no one’s doing this anywhere. We need to figure out what, what this looks like. And I’m sort of air quoting this, this and this looked like technology bundled with value added services and financing.

Sam:                                      00:07:19               Okay.

Samir:                                   00:07:19               And then we started in 2015 raising some grant capital to try it a bit more at scale. And then over the years we continued to iterate on our product. So we went from a product that costs about $5,000 down to $500, which took three days to install, and now it takes a few hours to install, that combines hardware and software now and now we’re sort of this one stop shop for smallholder farmers where we have a technology platform that includes hardware and software and we bundle it with value-added related services and financing.

Sam:                                      00:07:55               Okay.

Samir:                                   00:07:57               Yeah, yeah. A lot of things.

Sam:                                      00:07:59               Ok, on that, how many people work at Sunculture?

Samir:                                   00:08:03               We have official count as of last week was 88 non sales employees and we just trained our 99th sales agent.

Sam:                                      00:08:18               88 plus 99.

Samir:                                   00:08:19               You want to do the math.

Sam:                                      00:08:21               I just wanted to make sure that you don’t have 11 people. All right, cool. Why do you separate them like that? Why did you, why did you speak to them separately like that?

Samir:                                   00:08:30               Dude, we just went through a huge hiring and on-boarding of sales agents. So in my head, one of the metrics for tracking is how many people we’ve trained for sales agents and we just finished 99 so it was just separated in my head. Just in terms of counting numbers.

Sam:                                      00:08:45               It’s not like you have one office where all the non sales employees go and another where sales people.

Samir:                                   00:08:50               Yeah. That’s just how I viewed it in my head right now.

Sam:                                      00:08:54               Okay. Very cool. And when, how many people did you need to get to V1 ?

Samir:                                   00:09:00               Two.

Sam:                                      00:09:01               Really?.

Samir:                                   00:09:02               Need to get the V1, yeah, it was myself and my co-founder. And that was V1, like original V1 like the OG V1.

Sam:                                      00:09:09               Yeah.

Samir:                                   00:09:09               Was us two existing products off the shelf. We put it together on a farmer, on a farmer’s farm.

Sam:                                      00:09:17               Yeah. How did, how did you get in situation where…

Samir:                                   00:09:19               Yeah. So I am not a farmer.

Sam:                                      00:09:23               Okay.

Samir:                                   00:09:24               My family’s from here.

Sam:                                      00:09:25               Yeah.

Samir:                                   00:09:25               So my family got here from India in 1850. Okay. They got on a boat and decided to check where the wind would take them and very fortunately landed in Zanzibar, not a bad place to land and live there. And then in the 70s, they left and I grew up with this emotional attachment to the region and sort of a feeling of responsibility to…

Sam:                                      00:09:45               When you say left. And they left.

Samir:                                   00:09:46               They left in the 70s, went to North America. Yeah. So did what a lot of immigrants do. Find someone that they know somewhere else and just go there. So they ended up in Canada where I was born and then I grew up in Florida and went to school in New York and yeah, grew up feeling responsible to use the opportunities that my immigrant parents never let me forget they gave me to solve big problems. And my co-founder, Charlie had this idea to combine renewable energy and agriculture and he looped me into it. He actually, this, I only got involved by pure luck. The Universe is, was working in, in our favor. I guess he wanted to put this idea through a business plan competition at the university I went to and in order to enter the competition, you needed someone on your team who went to the undergraduate business school at NYU where I went to school and I was the only person he knew that went to that program, so he just asked me to sign a piece of paper, letting him enter the program and pretending I’m on his team.

Sam:                                      00:10:58               And you’re a, hold up this looks pretty good.

Samir:                                   00:10:59               Not, not even then. It was a few months later, he calls me on a Wednesday night at like 10:30 PM and if anyone calls you on a Wednesday night at 10:30 PM it’s trouble usually. So I was worried. I say, “hey man, what’s going on?” He goes, “we’re in the semifinals.” I’m like, “of what?” He’s like, “remember that competition that we entered? We’re in the semifinals and I’m calling you because you need to pitch with me so it looks like you’re on my team.” That was when I was like, wow, this is actually interesting. He had no idea of my family background. He had no idea that I was really passionate about the private sector’s role in economic development. No idea. It just happened that we had complimentary skill sets, we had similar values. We wanted to solve big problems. Like it just worked out super, super well and so one of the things that I think we we’re the luckiest about just figuring out a working relationship and that works well.

Sam:                                      00:11:50               What was it about the initial pitch which grabbed you?

Samir:                                   00:11:53               The macro numbers for sure.

Sam:                                      00:11:55               Okay.

Samir:                                   00:11:57               We saw, and you know Charlie, Charlie saw this early on, there’s this huge untapped asset class in smallholder farmers, right? 570 million of them globally that because they practice this rain fed agriculture, they don’t make so much money. So between 600 and a thousand dollars per year, they don’t have any disposable income. Their incomes are not predictable or dependable because they’re relying on the rainfall, which is unpredictable and unreliable, which means that banks don’t want to finance them and insurance companies don’t want to insure them. So these smallholder farmers don’t have access to capital to invest in assets to help them make more money later on, which means they can’t participate in consumer markets. And then all those macro problems happen like I talked about.

Sam:                                      00:12:41               Yeah.

Samir:                                   00:12:41               So we said if we can figure out a way to create a dependable and reliable income for these farmers, we, one, can build a really meaningful business that no one is doing. We can lift an entire group of people out of poverty. We can create a new consumer market, we can then sell into that consumer market. We can then also solve all these big knock on effects. So that’s how it started.

Sam:                                      00:13:06               Yeah.

Samir:                                   00:13:07               It just, no one was doing it. It made sense. We said, why not try it.

Sam:                                      00:13:11               Yeah. And then from there you were like, you’ve felt some connection to East Africa and you’re like, let’s just go over and try it out. Or like when did you, when did you first…

Samir:                                   00:13:20               We got second place in the competition, that fueled the fire a little bit.

Sam:                                      00:13:23               Yeah.

Samir:                                   00:13:24               And then I was working at PWC at the time. Yeah. My sort of that, that was my post, post college job. I was in their financial services, structured products and real estate group and Charlie had taken a year off of school to start a consumer electronics business in New York. That’s a whole separate story. Very funny story, which I maybe we’ll get to later. And I had saved, I had saved I think 17 days of vacation in PWC. So that’s Monday through Friday, five times plus a little bit more and add on weekends. That was 23 days.

Sam:                                      00:14:01               Yeah.

Samir:                                   00:14:02               So we decided to use those 23 days and come here and try pilot, post getting second place. Charlie had come in January of that year just to check it out. But it was really, you know, we got second place. We were, we thought that we deserved first place because it was such a big opportunity.

Sam:                                      00:14:21               What did get first place?

Samir:                                   00:14:23               A company that was making iron fortified cookies for pregnant women who were anemic.

Sam:                                      00:14:32               Okay. In the US?

Samir:                                   00:14:34               In India. Yeah. So we said this has to work there, there has to be a way to make this work. So we went in, we launched the pilot and we had a sort of set of questions that we said, if we answered yes for all of them, we’ll do it. We answered yes to all of them and we…

Sam:                                      00:14:50               What were some of these questions?

Samir:                                   00:14:51               Does the technology work? Does the business model make sense for a for profit business? Does the business model make sense for smallholder farmers? So can we make money? Can they make money and does this whole thing work? And it was, yes. I called my partner in PWC and quit from here. Charlie called his dean and said, hey, I’m not coming back. Went back, packed our bags, begged everyone we could ask for, for loans and then got on a one way flight.

Sam:                                      00:15:20               Was the company called Sunculture?

Samir:                                   00:15:21               It was.

Sam:                                      00:15:21               Yeah

Samir:                                   00:15:22               But we only had the website, Suncultured, with the ‘d’ at the end because Sunculture was taken, so we had to negotiate for that.

Sam:                                      00:15:30               Really?

Samir:                                   00:15:30               Yeah.

Sam:                                      00:15:30               What was the initial, the original sunculture.Com doing?

Samir:                                   00:15:34               I don’t know. There is a sunculture band who if you’re listening to this, we’d love to meet you.

Sam:                                      00:15:39               A Sunculture band.

Samir:                                   00:15:40               There’s a band called Sunculture in the US that has, I think the Twitter account and maybe the Facebook account, but we would love to meet them. They’re like a small band that I think, I mean, I listen to music. It’s pretty great. Yeah. I should reach out to them.

Sam:                                      00:15:52               What type of music is It?

Samir:                                   00:15:54               Like indie rock.

Sam:                                      00:15:56               Yeah.

Samir:                                   00:15:56               I should reach out. Maybe I’ll do that.

Sam:                                      00:15:58               Yeah. Cool. Okay. So that’s Sunculture.com. Cool, then you land here and you’re like we’ve got to like make this thing work

Samir:                                   00:16:05               First we have to figure out what we don’t know. I think there were like two characteristics that really helped us at the beginning days. One was we were super naive, like just uberly naive, which I think was really good quality at that time.

Sam:                                      00:16:18               How old were you at that time?

Samir:                                   00:16:18               23 turning 24 in a few months. Yeah. so I think the naivety inflated our confidence, which was really helpful for us to make the jump, but also this, we really knew, we didn’t know anything. We knew we could figure it out. We knew we had the resources, we knew we had this sort of base understanding to make this work, but we knew we didn’t know a lot about the problems we were solving. So we said, let’s spend the first seven months in field, First big mistake, putting our first pilot four hours away from where we live. So we would take the matatu up four hours and back everyday. Ended up getting a car driving up and down.

Sam:                                      00:16:56               What was the logic? There must be some logic to doing that.

Samir:                                   00:16:58               It was the first farmer that we had met because we met one of his relatives in the US at some point and said, we need to find a farm to pud a demo on. It was a great way to get to know each other, Charlie and myself. Great way to get tour the country.

Sam:                                      00:17:14               Yeah.

Samir:                                   00:17:14               But I do think if I would go back and do it again, I would put the first demo much closer, which we did for the second demo.

Sam:                                      00:17:19               Yeah,.

Samir:                                   00:17:20               Only 45 minutes.

Sam:                                      00:17:21               And the reason you made that choice was just like, here’s an opportunity. Like we should just take it.

Samir:                                   00:17:25               We just need to put something somewhere and see what happens. But we didn’t know how the, we didn’t understand the day to day lives of smallholder farmers. So we needed to put the system in the field and see what the farmers touched, what would be potential break-points, what questions they had, where they needed help, where the tech may not serve them very well. We always say that the farm is our lab. So even when we roll out new products, it always starts with our customers. What are your problems? What do you need? What don’t you have? How can we help you? And I think that’s one of the founding principles that have allowed us to grow into what we’ve grown into right now.

Sam:                                      00:17:59               Yeah. Okay. What was the name of your first farmer?

Samir:                                   00:18:02               Our first farmer. Sirma.

Sam:                                      00:18:04               Sirma.

Samir:                                   00:18:04               And then the second one was Peter.

Sam:                                      00:18:07               Sirma and Peter. Did they know each other?

Samir:                                   00:18:08               They did not. They were very far.

Sam:                                      00:18:11               Okay. Alright. So what was, what was the deal with like when you went to Sirma, what did you say?

Samir:                                   00:18:16               We met, we met one of his relatives in the US.

Sam:                                      00:18:18               Yeah

Samir:                                   00:18:19               Well this one was easy. We’re going to give you something for free just to see if it works. That was the first one. We don’t like giving things away for free. We often don’t, the reason we gave these first two products for free was because it was really a product we need, needed to test the product. So the first two farmers was very much product r and. D. Then we started selling stuff to people. So the sales pitch for these guys was really easy. We’ll give you free stuff. Let us come to your farm whenever we want, let us try stuff and then you don’t have to pay us. There’s your birds, dinner time.

Sam:                                      00:18:53               Do you remember the first time you went to a farm when you asked them to pay you?

Samir:                                   00:18:57               Yes.

Sam:                                      00:18:57               What was that like?

Samir:                                   00:18:59               Amazing. Oh, we got so excited.

Sam:                                      00:19:04               Paint a picture. So like, were you like planning up to this day or was it like, it just kind of happened? What was it?

Samir:                                   00:19:09               It just kinda happened. We realized one day we were running out of the money we borrowed like, man, we really need to start selling some stuff. We didn’t know how to raise money. We didn’t know what grants were. We didn’t, we didn’t know how to raise capital at the time. We didn’t know that there were organizations that were built and created to just support us. In the early days, we didn’t understand.

Sam:                                      00:19:31               Okay

Samir:                                   00:19:31               We understand it now. But were like man, we really need to start selling some stuff, otherwise we’re going to run out of money. So we started marketing and started calling people and used Facebook.

Sam:                                      00:19:40               When you say calling people, is it like calling up farmers?

Samir:                                   00:19:43               We used Facebook to get warm leads and then we’d call them and try to sell to them.

Sam:                                      00:19:48               So the phone was on Facebook?

Samir:                                   00:19:49               Yes.

Sam:                                      00:19:50               Like Facebook groups?

Samir:                                   00:19:51               Yes. We have one of the top hundred Facebook pages in Kenya. Yeah. We have something like 160,000 people on our Facebook page. Our posts get a million views.

Sam:                                      00:20:02               Really.

Samir:                                   00:20:02               It’s amazing. It’s, it’s, and it was, it was born out of just our need and the cheapest way for us, our need to market, the cheapest way for us to Ab test. And it was at a time when people were starting to figure out that giving Facebook for free was a really great way to get people online in a really cheap way to get people access to information.

Sam:                                      00:20:22               So you, you were kind of like, there at the right moment and stake your claim.

Samir:                                   00:20:27               Yeah.

Sam:                                      00:20:27               Wow.

Samir:                                   00:20:28               And Charlie has now developed a skill set in digital marketing. So we started just marketing on Facebook. Our first sale was to an organization called the Likipia wildlife fund foundation. It was an NGO and they bought three of our systems, one for this place called Rumuruti, one for Tigoni, one for Timau out on Likipia.

Sam:                                      00:20:50               Yeah.

Samir:                                   00:20:50               I remember sitting at the, at their office, which was in Nanyuki at the airstrip, like quote unquote closing the deal. And I remember the first check that we got, it was like something happened. It was a whole mess. We really wanted the first check. We wanted to have our first sale. Car broke down on the way down to drop it off to us. We sent someone to go pick it up and I remember having the check in my hand and like Charlie and I were just like yes.

Sam:                                      00:21:17               Physical piece.

Samir:                                   00:21:17               It was a physical check for three systems. We went and cashed it, not cashed it, deposited it. That was a big day for us.

Sam:                                      00:21:25               So much more symbolic.

Samir:                                   00:21:25               So much more symbolic. It was amazing. It wasn’t a transfer. Yeah it was a check. It was a physical check that we picked up and like we had in our hands. It was super symbolic. I think symbolism is important. Yeah, it’s important. Definitely. That was a big one.

Sam:                                      00:21:38               How much does it for?

Samir:                                   00:21:39               A little over 10 grand.

Sam:                                      00:21:41               USD?.

Samir:                                   00:21:41               Yeah, it was a big one. It was a great for sale.

Sam:                                      00:21:46               Cause one thing I’m thinking is like if you’re making money off smallholder farmers who don’t have much money, like how do you get, how do you, how do you make money? Like in terms of just the transactions, like departments, transaction values and stuff like that.

Samir:                                   00:22:02               Build something people want, create value in their lives and they’ll pay for it. I think that’s one of, that’s one of the being a business that being a for profit business, our farmers really hold us accountable because if we don’t make stuff they want, they won’t buy it. If they don’t buy it, we ride a business. So we always sit with the farmer in the middle, solve problems for the farmer, they’ll pay for it. Yeah, the profile of our farmers certainly has changed from the $5,000 product to the $500 product. But we still have margins when we sell products. And if we figured if we can create value for a farmer, a farmer is willing to pay for it. We also finance for our farmers, so they have a, we have a program called pay as you grow. Yeah. You like the name? Cute?

Sam:                                      00:22:51               How long before you, how long did it take?

Samir:                                   00:22:52               It was really quick for that one really quick for that one. But our farmers pay us over 30 months.

Sam:                                      00:22:58               Did they get the joke?

Samir:                                   00:23:02               It’s not a joke.

Sam:                                      00:23:04               What I mean…

Samir:                                   00:23:04               Yeah. They love it and they love it. Pay as you grow. They love it. It’s like, oh, we’re growing. We’re going to pay over time while we grow. Sweet. Our, our main product is our flagship products called Rainmaker. Also, they get it. It’s like it’s raining.

Sam:                                      00:23:19               Yeah. Yeah. Have you got like, like a naming department? Where does this stuff come? Is this come from, it’s like, being there and just being like, what should we call our next thing?

Samir:                                   00:23:30               Pretty much. Yeah. We just had one of these naming conversations last week at our leadership meeting. We had to name a new pump that we’re coming out with and it was kind of going round the table and saying, what are we, what do we need? What’s the, what’s purpose of a name? It’s one for brand. For customer also for what we call it internally.

Sam:                                      00:23:48               Yeah. What’s it called?

Samir:                                   00:23:51               Can’t tell yet.

Sam:                                      00:23:52               Really?

Samir:                                   00:23:52               Yeah.

Sam:                                      00:23:53               Okay.

Samir:                                   00:23:53               Yeah. It’s just a larger version of a water pump for our internal uses. It’s not, this one isn’t a customer-facing one so far. It’s been just sitting around and then try and go with customers. So saying, you know, what do you think about this name? Because again, it really matters what a customer thinks. It doesn’t matter what I think. So we’ll come up with a name and then we’ll share it with customers and say, what do you think about that?

Sam:                                      00:24:12               They must all gravitate towards the rainmaker and all that.

Samir:                                   00:24:14               Same with colors and with everything.

Sam:                                      00:24:16               Yeah. Okay. What about your map? Make money. Okay. Make money. So, you’re now at $500-ish price point

Samir:                                   00:24:23               Yeah, we have, we have two products. We have about $1000 price point, $500 price point financed over multiple years.

Sam:                                      00:24:29               Okay. So how, what’s the initial cash cash outlay?

Samir:                                   00:24:32               $89.

Sam:                                      00:24:34               Are any farmers excluded from that?

Samir:                                   00:24:36               Of course. Absolutely. Yeah, there are, there will always be people that are excluded from what we can do alone. You know, their governments need to exist to provide welfare for people that, for profit businesses can’t necessarily do that too. Yeah. Now that may actually let me take that back. That might not always be the case. I completely take that back. So right now there are people that are excluded. The only way for this in all these businesses to work at massive scale and I’m not, I’m not talking about it’s scale for Sunculture to do well or other companies to do what I’m talking about its scale where you’re looking at like hundreds of millions of people, governments needs to get involved and the dorm likely of subsidies or smart subsidies. Then these types of products can be affordable and available for everyone. But until that’s in place and then it’s there, there will be people who are excluded from this.

Sam:                                      00:25:32               Okay. But there’s enough, I mean is it like I’m not, I’m not quite sure how to answer this question or ask this question, but I’m trying to think at $5,000. What percentage of your smallholder farmers market could your access? Like what does that…

Samir:                                   00:25:46               Much smaller market.

Sam:                                      00:25:47               But is it like a linear thing? Is there a particular drop offs wave?

Samir:                                   00:25:51               No, we, good question. In terms of like is it linear or not? I don’t, I don’t think it’s linear. Right now at a, between a 500, so at sort of a $38 or $39 a month, so between a dollar and a dollar 30 a month, there is a market of between one and 2 million farmers for us in Kenya alone.

Sam:                                      00:26:15               1$ and $2 a month?

Samir:                                   00:26:17               One and, 1$ And $1.30. So repayments of a dollar and a dollar 30 a day.

Sam:                                      00:26:26               Okay. Which adds up to about $30, $40 a month. About 40. Again,

Samir:                                   00:26:31               There’s, there is between and farmers that meet the criteria of having a water source, etc, about one to 2 million of those in Kenya. So there are enough farmers, it’s not linear. I think there’s much more farmers. There’s more than 10 times the amount of farmers available at this price point than they were at the $5,000 price point. Yeah. but there is a point at which you can’t make something cost less without sacrificing the quality of the product for the farmer. So we always say relevance and quality before affordability.

Sam:                                      00:27:03               Relevance and quality before affordability. Okay.

Samir:                                   00:27:06               So relevance in this case, let’s say you’re a farmer relevance is getting the right amount of water that you need from where it is.

Sam:                                      00:27:15               Yeah.

Samir:                                   00:27:15               So most farmers in Kenya have water between 20 and 50 meters. So it’s pulling that water enough water on a daily basis to satisfy your agricultural and domestic needs. So our water pumps for water from 70 meters.

Sam:                                      00:27:28               Got It. So you could do one for half the price, but it only does 20 meters and it’s not gonna be relevant to them.

Samir:                                   00:27:33               Yeah.

Sam:                                      00:27:34               So its got to work.

Samir:                                   00:27:35               It’s got to work. Yeah, its got to be high quality.

Sam:                                      00:27:37               And even it costs a bit more. We don’t care. Not really care.

Samir:                                   00:27:39               We don’t care. But we want to make sure. It’s, it works and it’s relevant and we don’t, you know, there’s a Strive Masiyiwa, so this is Zimbabwean entrepreneur. He was at the office a little bit ago and he said something along the lines of don’t build, don’t make condescending products. And that really stuck with me. You know, make products that people actually need and that they’ll use and it’s not, I’m going to give you this product that’s like, okay, just because you can’t afford anything better, make something better, figure out a way to finance it over time where the daily cost of ownership is affordable, but you extend the lifetime of the amount or you extend the terminal which they need to pay. There are ways to make really high, high quality products affordable for consumers that don’t have too much disposable income. I fully believe that.

Sam:                                      00:28:35               Yeah. Okay. So you sort of touched on a bit in terms of the financing in that, like there’s, it’s, you know, there was this, this time gap before you can, so you, you have the initial outlay of like you have to produce and manufacture the system and then you’re getting the money back in piecemeal. So there’s going to be this time period that you sort of mentioned a few times, you’ve taken on some external capital. Is that predominantly to fill that gap or is it, yeah. What are some of the main things that you’ve used? Your external capital for?

Samir:                                   00:29:09               Everything. I believe that different types of capital are needed for different parts of the business at different times. Okay. I’ll explain that. When we started the business, we raised grant capital to just operate the business. Now we raise grants for very specific pilots where we’re the first mover. Okay. So same type of capital grants, but not used to run the business used for very specific parts of the business. Yeah. We raise equity to grow and operate the business and now we raise debt to cover this period of time in which we need to order inventory before we get paid back.

Sam:                                      00:29:48               Okay, cool. Right, so you got four, these are the four. You got friends and family?

Samir:                                   00:29:53               Yeah, friends and family paid back. Okay. grant, capital equity, debt and equity from different types of investors. So our earliest investors were these angel investors, so folks that really believed in what we were doing and they have operating experience. They came in to be a bit more hands on and for the network. Then they raised some money for some vcs. They have a bit more institutional experience. Help us think a bit more about how do we professionalize what we’re doing. In the last year we raised money from the French utility EDF who have now come and helped us think about how do we, you know, how do we think about operations at scale?

Sam:                                      00:30:29               Okay. Do the these investors want different things from Sunculture.

Samir:                                   00:30:34               In terms of.

Sam:                                      00:30:35               In term of are certain investors feeling, I got into this because I want to see, let’s say financial risks. I know you can say ultimately, you know they’re all going to converge, but some might say, I’m coming to this because I really care about the impact that comes from this. So I might be saying, I did this because I care about the scale that you get. I don’t really care about profitability right now. Others might be saying, no, we need to start making this a profitable business. And if it was, if we sort of build it down, I’d want to make sure that we sacrifice making money so that we can impact more farmers. Whereas other people might be saying, right, this is a profit making business. We need to follow that way. Yeah, here’s any, this is all conjecture in my head. I’m joining you have any of those?

Samir:                                   00:31:23               Oh that, that’s a very valid question. We’ve been very careful about putting the group of investors that we have together and we have a group of investors, so the angel investors, the vcs and sort of the strategic institutional investor that all want to make money and make impact and don’t think you need to necessarily separate those because to make impact at scale, you need to have a sustainable business. But we won’t. And our investors won’t sacrifice making money or building a business that’s profitable to necessarily reach more people because we don’t always think reaching more people or selling more widgets is the only way to look at impact. And when Charlie and I first met, it was because his best friend growing up was dating a good friend of mine from university. And I was hosting an event at NYU where I was at school to bring together entrepreneurs all over from, from New York City. He came to the event late of course, and he ended up at that event meeting some guy who really influenced the way that we can describe impact. And it’s, we look at it as sort of the, it’s called a cube of value. So how many people can you impact? How deeply over how much time number of people is just one dimension of that. And we look at how do we maximize the of value. So we don’t necessarily look at impact in terms of reaching as many people as possible. We look at impact in terms of how do we increase that decreased volume, right? One way could be fewer people, deeper impact, quicker time. One could be more people, longer time, shallower impact. There’s just a lot of ways to put that together. We just want to increase that area. And that changes with the available technology, with the regulations, with types of partners. And that, that changes just with, with the environment in which we operate. So we look at how do we increase that, that cube of value, but doing it by building a profitable business.

Sam:                                      00:33:37               Okay. Have there ever been arguments, argument might be a bit strong disagreements between the direction the company should go in based on some of these things?

Samir:                                   00:33:47               Not based off of impact. But certainly there, there certainly have been disagreements. And I, I think that that’s healthy in terms of direction types of farmers we may need to serve markets we want to enter. But that’s, that’s good. It’s healthy having a lot of different perspectives on the table. It’s healthy. Where we draw the line is when people would ask us to serve a specific market without any reason other than we want you to serve a specific part of the market. So if someone says, we want you to sell a product at this price point to which these people, we draw the line, there. Some investors have specific mandates around that

Sam:                                      00:34:28               Really. Like what they’d have a mandate that we need to, they’d need to, they’d be an investor. That’s mandate is we need to sell cups at five shillings in this area.

Samir:                                   00:34:39               You know when, when funds are created, they’re created with specific mandates and those mandates are then used to raise money from their investors and when they invest in companies, they need to invest in companies that reached certain mandates. That was just an example, a very specific example of what it meant. It could be. Now people’s mandate could be we need to reach this portion of the population or x percent of our invested investments need to go towards this type of people, which is, which is very okay for us because we have a different view of impact, sort of this Cuba value. We don’t work with folks who say we have to serve these, these types of people at this price point because impact is a little bit more robust than that.

Sam:                                      00:35:24               Yeah. Okay. That makes sense, you said that some of the grant money you’re taking at the moment is too wet to do things that you’re the first people doing.

Samir:                                   00:35:33               Yeah.

Sam:                                      00:35:34               That sounds quite cool. That’s quite cool. How do you, how does that, at who, who leaves it, he leads the discussion there do you, are you kind of like, cool, we’ve got some fun stuff that we can do. You know, let’s go out and find some grants or do the grants out the grant. People like going, we need someone to go out and do this and you’re all working, which, which normally leads to the other.

Samir:                                   00:35:54               Normally the first one.

Sam:                                      00:35:55               Okay. So normally, you’re like.

Samir:                                   00:35:57               We have something called the find the right partner for it.

Sam:                                      00:35:59               Okay.

Samir:                                   00:36:00               Often times donors will have these open calls for specific programs. Yeah. We won’t raise grants to do stuff that we wouldn’t already do ourselves. Yeah. And that’s where you can get in trouble because people, when money’s in sort of available or in your face some people can get into trouble by saying, I’ll bring on this capital to do x, even if x wasn’t part of my plan. So we first say, what is it that we want to do? And then what’s the right type of capital for us to achieve that? And then we go and find partners to satisfy those capital requirements.

Sam:                                      00:36:41               Have there been any interesting grants that you’ve won?

Samir:                                   00:36:43               Oh yeah. Many.

Sam:                                      00:36:45               What are some of the ones you like.

Samir:                                   00:36:47               I mean, we’ve run grants from a number of different organizations and you know, we wouldn’t be here today without grants. And it’s really interesting when you look at agriculture and energy and other markets around the world. Sectors are very heavily subsidized by governments. And you know, the donors that come in to work with private sector companies like us are sort of filling, filling the gap of, you know, how do you work with organizations that have a first mover disadvantage where you’re testing new ways to achieve what would be national priorities as well. But that hasn’t, the solutions haven’t existed yet.

Sam:                                      00:37:28               Yeah.

Samir:                                   00:37:28               So we’ve, we’ve raised money from a number of governments. Right now we’re actively working with Microsoft to develop a very cool software platform. We worked very actively with the Shell Foundation for all the donors we haven’t listed. We really love you, but it’s a number of donors, right? It’s and for different parts of the business. You know, like USAID came in really early when we were looking at thinking of how to expand our business. The GSMA came and said that, we were thinking about building a new product and looking at financing, they were the first ones to take a bet on that. And throughout our history, there have been a number of organizations that have taken bets with us on things that have never been solved before.

Sam:                                      00:38:11               Like what?

Samir:                                   00:38:13               Like, how do you become the first company to commercialize Solar Irrigation Africa? How are you the only company to bundle these value added services and financing with this technology? How do you pilot the first solar irrigation financing scheme in sub Saharan Africa? How do you build a solar irrigation platform that’s 10 times cheaper than what you started with? How do you build a software platform where you are, you know, detecting agricultural risks earlier than anyone else on the continent. All of these bits and pieces that add to our business require capital to try. And there have been a number of donors who’ve come and said, look, we know you’re the first one to try this. We believe in this. Let’s try it. When it works, then you go and raise commercial capital. And we wouldn’t be here today without all of the donors that have supported us on this journey.

Sam:                                      00:39:01               Yeah, very cool, so kind of like, oh that’s not so I hadn’t really grasped that before. So it’s basically like giving you the safe space to fail. Yeah. Is what the, I mean a lot of the time that’s, yeah,

Samir:                                   00:39:13               Yeah, exactly. Try this out. We think that you’re right and we know that if you are right, you’ll go and raise commercial capital to then build that into your business. But it’s really, we’re going to be really expensive for you to try it out with equity or debt because if you fail, then you’re in a little bit of trouble. So let’s give you the capital to satisfy our development needs, which is trying to see your business work cause it’s impacting a lot of people. And then once that works, then you can go and raise commercial capital for it.

Sam:                                      00:39:41               Yeah. Very cool. All right. Yeah. Before we came over and sat in the garden you showed me, the, what you call the, the root and that, the sort of the living space that is representative of where…

Samir:                                   00:39:54               Oh yeah,

Sam:                                      00:39:55               Yeah.

Samir:                                   00:39:56               Demo home.

Sam:                                      00:39:57               That’s the one, one of them was the pressure cooker?

Samir:                                   00:40:00               Yeah.

Sam:                                      00:40:00               Can you talk to me a bit about that?

Samir:                                   00:40:02               To make it clear on what we make, what we don’t make, we only build sort of platform level technology. Okay. So in terms of the hardware, we built the control electronics for the energy management system, the battery that can power different appliances. We don’t make our own appliances because appliances exist and there are a lot of good appliances around the world. In terms of the software, we’re building a software platform where we can plug in other people’s data sources, but it’s platform level stuff. Our energy management system can handle appliances that were acquired 500 watts. So it’s a quite a large amount of power for folks living off grid. So we can power pressure cooker, electric pressure cooker. It’s quite interesting. A lot of our customers spend hours per day gathering firewood and/or charcoal to cook the number one cause of noncommunicable diseases in…

Sam:                                      00:40:52               Non-communicable.

Samir:                                   00:40:52               Like, so noncommunicable diseases are diseases that are not able to be transmitted from one person to another.

Sam:                                      00:41:07               So the, the number one non-communicable

Samir:                                   00:41:11               The number one cause of noncommunicable diseases in Kenya. And I don’t have to start a sub Saharan Africa, I definitely not it’s for Kenya, is cooking for like a non clean cooking. Okay. So if I were charcoal in the house, yeah. So pressure cookers or something that’s quite interesting for our customers because they saved time and they, it’s much, much healthier for them.

Sam:                                      00:41:32               Yeah.

Samir:                                   00:41:34               So we started piloting pressure cookers. We haven’t commercialized it yet. Yeah. But it’s one of those appliances that we would be happy to have as an add on after someone increases their income with the solar irrigation. And then how do we continue to make them more productive either by saving their time, making them more healthy, etc.

Sam:                                      00:41:51               So what’s, what’s the, what’s the big sell with a pressure cooker? So,

Samir:                                   00:41:54               So let’s say you live in rural Kenya, you spend a few hours a day cooking. Yeah. So if I could cut that time by 70%, then you have more time to do other stuff. Plus I’m making sure you don’t bring in all, you don’t breathe in all these nasty fumes, your grand-kids don’t breathe in all these nasty fumes keeps you healthier.

Sam:                                      00:42:11               Yeah. Gotcha. Okay. What some of the other so what the, have some of the devices that we have in there?. So there’s a TV…

Samir:                                   00:42:19               There’s a TV. So even to answer this question more broadly too, I’m going to ask myself the question, how do we choose appliances?

Sam:                                      00:42:27               Sumit, you want to come and take my…

Samir:                                   00:42:31               Kicking you out of business over here. We run focus groups with farmers. We’ve done focus groups with hundreds of farmers this year, to help ourselves figure out what appliances farmers would want after they increased their incomes. TV’s interesting. Bundled with agriculture content to help people learn about farming. There’s a lot of other potential appliances that are used for agricultural productivity and increasing productivity at a domestic level. So saving a lot of time, making people healthy. Can’t share all of them just yet. In the House we’re showing egg incubators, which is very interesting for us as well.

Sam:                                      00:43:13               Egg…

Samir:                                   00:43:13               Egg incubators.

Sam:                                      00:43:15               Egg as in chicken egg?

Samir:                                   00:43:15               Chicken egg.

Sam:                                      00:43:16               Not ag?

Samir:                                   00:43:17               Not ag, egg, egg. I’ll have some more water so you can more clearly, egg incubator. So people will hatch eggs in egg incubators and then sell day old chicks. So there’s a large market for people to buy chicks that are a day old, then grow them and then sell them or grow them for more eggs. But there’s a big market for people to grow hatched chicks and then sell them. It’s wild.

Sam:                                      00:43:46               I was thinking more in terms of like this device, this machine that is the egg incubator. Is like quote quite a well known thing. What I’m trying to get is there a sense of you don’t know what you don’t know when you go, when you do focus groups?

Samir:                                   00:43:56               Partly we show a lot of, when we do focus groups, we have a number of products, we go in and we use and we show pictures of and then see how people ranked them based off of a number of factors.

Sam:                                      00:44:08               Okay.

Samir:                                   00:44:08               So we’ve a very specific way of running focus groups to make sure we’re making it feel as real as possible with the amount of money you have. How do you make money? If you use this, you make more money here, how would you invest it to really get a sense of what people would actually invest in? Yeah, so sometimes you know for incubator, for example, if someone hadn’t seen it, they understand what it’s used for, they go, wow, that’s really useful. I didn’t know I could ask for that. Yeah. So we go with pictures and we describe it because you know sometimes it’s hard to even ask for something you don’t know is available.

Sam:                                      00:44:36               Yeah. What, honestly, what sort of, what have you found have been some of the important bits of information you do you share when doing this focus group that you might not have done the first time?

Samir:                                   00:44:49               So one of the really important pieces is helping people understand how much money they can make from it and how much money they would be spending without it. Which sounds really obvious, but it’s just taking time to really put that in writing. Hey, you can make this much money or having them figure it out themselves. So if you had this product, what would you do with it? How much money would you make from it? How much money would you be willing to invest in it? So just taking time and having them walk through their own process as opposed to telling them what they could use it for. Right. It makes it more real. It makes it more personable. And also it’s just the right way to do things is to allow people to understand how they would use it for themselves as opposed to you telling them how they should use it. You know, when we started the business, I told you the V1 was a big solar powered water pumping system and drip irrigation altogether. The gold standard. We realized that trying to sell and force people to go for the gold standard right away, it’s not, it’s not the best way to do things because it requires so much behavior change and so much investment. Instead we change our approach to say, look, instead of going for the gold standard, why don’t we start you off with a solar powered water pump and a sprinkler and/or a hose pipe, which requires very little behavior change and then upgrade you to drip irrigation and then upgrade you to bigger drip irrigation, etc, over time. So getting you to the gold standard, but over multiple years as opposed to saying, you have to do this now. When we first started, we said, you can only buy this package and that was wrong. And we broke up the package and allowed people to mix and match based off of sizes, based off of what their needs are, what their comfort level is. And instead of trying to determine what is best for our customer, we show them our customers, the option, allow them to decide what’s best and then kind of graduate them. So we took, we expanded the Lens in which we look at our customers instead of a sort of a one year lens, we now have sort of a longer 20 year Lens. So we go through the exercise of, you know, what our customers need over the next 20 years and how do we serve them over the next 20 years.

Sam:                                      00:47:00               I see. Okay. So one thing I’ve, I’ve always sort of wondered about smallholder farmers and sort of productivity, etc, is by funding. You can obviously enlighten me a bit more on this, but if Amazon.

Samir:                                   00:47:15               I’ll be your guru on this.

Sam:                                      00:47:16               If Amazon are getting more productive from their plot of land, is there a limit to productivity they could get. Whereas if they kind of combined together and kind of did more, more of a commercial farming thing, you might get the economies of scale and that would make things even more productive.

Samir:                                   00:47:36               How much time you have? So it’s, it’s a, if you look at countries like the US, where you had over half the population operated on farms or farmers and now single digits, just a few percent of people are farmers. One of the bigger reasons for that was farm aggregation. One of the reasons why people aggregated farms in the US a hundred years ago plus was because in order to mechanize your farm, so to use machinery to do work that humans would take too long to do or would do it ineffectively, you had these really expensive machines. So it was not, you were not able to be, to have a profitable small farm that was mechanized because the machines cost too much. Right now we can mechanize 1/16th acre farms profitably. So there doesn’t need to be aggregation as there were in other markets around the world because we now have technology that can be that, that we can sell to really small farmers where we don’t need to have big masses of lines. So that’s one thing we don’t need to aggregate. Of course you can achieve economies of scale when you aggregate, but you also have to look at the farmers that we talk to, don’t want to give up their land because traditionally land is passed down to your children and then to your children and then to your children. And that is an asset that you own. And culturally it’s a, it’s an honor to have that piece of land. Our customers tell us that they wouldn’t want to aggregate because that’s, that’s theirs, so there’s, there’s also a cultural bit and cultures differ across different regions in Kenya as well. But across the regions that we work in, which are most regions in Kenya, our customers say they wouldn’t want to aggregate. This is their land. It’s for their family. They want to use it that way. So my philosophy, my theory is that there won’t be aggregation at a farm level and we need to figure out how to make farmers profitable on an individual level.

Sam:                                      00:49:46               Solid answer. Done. Yeah. Good. That’s good. Alright. Sleep easy right now. All right. Supply side. Yes. You’ve spoke a lot about demand side. So you’ve got this platform and then you basically….

Samir:                                   00:50:03               What a good Buzzword Huh?

Sam:                                      00:50:04               Isn’t it?

Samir:                                   00:50:04               Yeah. It’s how, how, how do you use the word.

Sam:                                      00:50:07               How quickly was that on your pitch decks?

Samir:                                   00:50:09               Not so quickly, not so quickly.

Sam:                                      00:50:11               Right.

Samir:                                   00:50:11               We don’t like using buzzwords for buzzwords sake. We’re like very anti that.

Sam:                                      00:50:16               How else do you, if you don’t, if you weren’t allowed to call it a platform, what would you call it?

Samir:                                   00:50:20               Which part of the business?

Sam:                                      00:50:22               The bit where different manufacturers can, you get different products, which can all go through the Sunculture system.

Samir:                                   00:50:31               I don’t know.

Sam:                                      00:50:32               Maybe it’s a platform, maybe that’s the word.

Samir:                                   00:50:33               It is definitely a platform, it’s definitely a platform.

Sam:                                      00:50:36               Yeah.

Samir:                                   00:50:36               You hear people talk about X platform Y platform.

Sam:                                      00:50:40               Yeah.

Samir:                                   00:50:40               And really all it is is their way of doing things.

Sam:                                      00:50:45               Have you ever just found yourself not necessarily as the Uber for x, have you ever described yourself as, the something for something?

Samir:                                   00:50:52               We, we haven’t but, and you know those, those kind of analogies are useful in some ways but also really detrimental in other ways because it’s really hard to put us in a box because we touch so many sectors, water, energy, food, Fin-tech, IOT. Again, more buzzwords, but in all parts of what we do and people like to put us in certain boxes. So it’s hard for us to say where the, you know, the A for B. One thing that we have thought about a lot, and it’s how we use our, we did a re-branding, how we define our core values as a business. Part of, part of how we define our core values has looked at how apple has designed products for its customers and how apple has the purchasing trust of its customers like me and how apple is reliable in terms of its servicing. You always find someone smart at the genius bar or on the phone who can help you solve your problems. But really putting the customer at the center of it’s product design strategy. We’ve often, we’ve, we’ve talked about that internally, so we want to have the best products that can satisfy our customer needs. Then that we have the purchasing trust of our customers because of the quality of the products and services that we offer.

Sam:                                      00:52:25               Apple for smallholder farmers, no I’m joking. Yeah, I’m one day people will be saying.

Samir:                                   00:52:31               I have my black turtleneck inside if you want me to go, pull that out.

Sam:                                      00:52:36               And one day people will be the Sunculture for X.

Samir:                                   00:52:39               I hope so. Yeah, I hope so, I hope, you know, I hope we are breaking a lot of the rules that people think that you have to follow and I hope that we’re showing that, you know, you don’t have to do things the way other people do it. One of the hardest things to do when you start a business is to not emulate people, especially in markets where things haven’t been figured out and where there are a lot of people to look up to. It’s really important to understand that, you know, your business is different, you’re different, your customers are different and don’t emulate. So hoping that we can break the…

Sam:                                      00:53:10               Is that?

Samir:                                   00:53:12               I don’t know.

Sam:                                      00:53:14               Maybe it’s a cat. We’ve got, we’ve got.

Samir:                                   00:53:16               Theirs, there’s a cat. And then there’s dog, dog, two dogs. There’s monkeys around here as well. So I dunno what…

Sam:                                      00:53:26               We’re in a residential area?

Samir:                                   00:53:27               We’re in a residential area. Yeah. It’s nice. It’s, this used to be a daycare.

Sam:                                      00:53:35               Really. It did look a bit colorful.

Samir:                                   00:53:37               Yeah. If you see the playground in the front, yeah. You can use it as well. As one of my mandatory requirements was to keep the playground here. So, yeah.

Sam:                                      00:53:48               So we talked about supply.

Samir:                                   00:53:50               Yep.

Sam:                                      00:53:50               And I said, I thought I thought supply was your platform, but maybe it wasn’t like what, what, what would you say is the supply? What is your, when you think of the supply side of your business, do you not think about it?

Samir:                                   00:54:00               No, we think about it a lot Something we’re very good at. It’s one of our core competencies. My co-founder and his, his R and D team can look at sort of China as like a Walmart. He knows where to find everything, knows how to test everything. We’re very good at the supply side. Very good at sourcing. Very good at quality assurance. Very good at quality control. Have I told you that we got on a way flight here, when we left New York, we first stopped in China.

Sam:                                      00:54:25               Okay.

Samir:                                   00:54:26               So we have very good relationships with our contract manufacturers, our suppliers with our manufacturers as well.

Sam:                                      00:54:31               Yeah. So they’re making stuff few.

Samir:                                   00:54:35               So sometimes we buy off the shelf stuff. Sometimes people are making stuff for us. We make some of our own stuff so we make our own the controller electronics, the green board, the PCB, we make our own. Yeah. And which allows us to power all these really high powered appliances from different parts of Asia. And then we do our own sort of assembly and we send it over here. And then we do the own, we do our installation, we do the installation for our farmers on their farm.

Sam:                                      00:55:04               And this is done, is that from the sales agents?

Samir:                                   00:55:06               Done by engineers. So we have sales agents and we have engineers across the country that do the installation. And then the repairs and maintenance.

Sam:                                      00:55:14               Do you have like little hubs?

Samir:                                   00:55:15               We do, we do, we call them sales and service centers. Sscs centers. Sscs yeah. You can say it seven times.

Sam:                                      00:55:22               Sales agents. They’re kind of a locus around those.

Samir:                                   00:55:30               So our sales and service centers actually trail our sales agents. So they go in areas that we start to saturate and then they stock spare parts. They’re used for good branding point of sale. But if we don’t have a sale service center in the area that need spare parts, we send them directly and we have engineers and go and do all the repairs and installations. Yeah.

Sam:                                      00:55:52               Who’s your star salesperson?

Samir:                                   00:55:53               We have two right now, Olivia and Margaret. Okay.

Sam:                                      00:55:56               What, what makes them so good?

Samir:                                   00:55:58               They, well we, we had a town hall last week. We do a town hall every quarter and we’re sort of going over where, where we’ve come from. These two women together sold more units, like more than, together they sold more than half of what we sold in our whole first year and they sold that in like Q2 this year. I haven’t been able to dig into why they’ve been so good.

Sam:                                      00:56:25               Do they work together?

Samir:                                   00:56:25               Separate, independent yeah.

Sam:                                      00:56:28               Are they different personalities?

Samir:                                   00:56:29               So this is my first time meeting them in person.

Sam:                                      00:56:31               Okay.

Samir:                                   00:56:33               Different personalities for sure. Yeah. Both very confident, very competent. We find that sales agents that, that are sort of, that understand that this is just generic for everyone, but it’s so true. It’s that if a sales agent understands the challenges that their customers go through, that they become really good sales agents because it’s not even a matter of selling someone. It’s a matter of serving someone. So I always tell people we’re in the service industry, we exist to serve our customers. As you grow and as you have a bigger sales organization, it gets, it gets hard to often have that message go through to every new person that comes on because they want to hit numbers and make commission. But the best sales agents that we have are ones that understand that they’re here to serve our customers. And both Margaret and Olivia, when I met them last week, they both came off and had sort of, they had the empathy to be able to understand where our customers went through and were very humble about their work. And sort of didn’t say this directly, but you kind of picked up that they were sort of, yeah, well we’re here to help our farmers. That’s all we’re doing is helping them out, which is really cool. Which is, you know, what you want to hear, which is I had my dream to hear that from everyone. Yeah.

Sam:                                      00:57:52               What’s your sales cycle?

Samir:                                   00:57:54               So, so different, so different. I mean, most, most people are quite quick.

Sam:                                      00:58:04               Quite quick like…

Samir:                                   00:58:04               Within the month.

Sam:                                      00:58:05               Okay.

Samir:                                   00:58:06               Some people, we have people calling after hearing about us for a year.

Sam:                                      00:58:09               Yeah. How many visits will someone make?

Samir:                                   00:58:13               So we need, we need somewhere between four and six touch points. So it doesn’t necessarily mean visits. Could see us on Facebook, could see one of our agents get a few SMSs. We, we know that for us there’s, there’s, you need just a number of touch points as of now and that could change as we release new products. So we also found that our sales cycle and the way we need to communicate needs to differ based off of region, based off of product we’re selling. And there’s again, no silver bullet. You have to adapt to the needs of your customers. Some people in some regions want to see things in person, some people are okay buying it from their neighbors. Referrals work better in some regions. Different marketing channels work better in other regions.

Sam:                                      00:58:55               Quite a complex operation. Yeah. With all these different terms to factor and all these different…

Samir:                                   00:58:59               Yeah. But it’s so interesting. Yeah. It’s so interesting and being able to filter all this into a system that works. It’s super defensible too because if you systematize this and you, you know, we’ve, we’ve really strongly moved from an intuition led business to a data driven analytics led business and doing that has allowed us to systematize lot of the work that we do. So how do we systematize and put algorithms around digital marketing or about where we open up a new market or about our supply chain? How do we create a system that links our accounts with our after sales, with our, with our dispatches. Now that there’s a system in place, it’s fascinating because it’s so defensible. So working in markets that industries don’t exist for you to piggyback off of all these different pieces, it’s challenging, but if you can figure it out, it’s quite, it’s quite a defense. It’s quite a moat.

Sam:                                      00:59:52               Yeah, I can see that. What are the main hires you’re looking to hire for next?

Samir:                                   00:59:59               Only people that are front lines right now. So we have, I think the best team come the Dream Team. So we had the dream team.

Sam:                                      01:00:08               I saw there was a little sign that said teamwork makes the dream work.

Samir:                                   01:00:09               Teamwork makes the dream work.

Sam:                                      01:00:10               So they’re clearly listening.

Samir:                                   01:00:11               Clearly listening. Yeah. Our, our head of HR, Joanne, who’s a superstar, she has this she has this sweater that says Dream Team on it. We, we, we pay attention to who we hire. And we have an amazing team. That’s just an amazing team. Now the only people we’re hiring are customer facing people. So sales agents, engineers, credit officers, relationship managers, people that have a direct interaction with a customer.

Sam:                                      01:00:38               To what degree do you attribute the fact that you’ve been able to assemble a dream team? Because one thing is my hypothesis, it’s like obviously partly be yourself, but the fact that you’re doing quite a cool business that people can feel inclined to.

Samir:                                   01:00:54               Unless you’re gonna post something about my phone. I’ll answer that question. I’m going to ask myself another question as well because I think it’s quite interesting.

Sam:                                      01:01:01               It’s a better question than I’ve asked.

Samir:                                   01:01:02               No, it’s not a better question. It’s just something that I, I thought about what we san pull this up. So I send out a, one of my monthly emails. There’s been,

Sam:                                      01:01:14               Is this an internal email sent?

Samir:                                   01:01:16               Internal email.

Sam:                                      01:01:17               Are they, do they have fun name like Sumir’s monthly email?

Samir:                                   01:01:20               I always put a nice, there’s a subject for all of them. With an Emoji.

Sam:                                      01:01:26               What was the emoji this time?

Samir:                                   01:01:26               For June. June was a target. The target Emoji, cause we were talking about targets. May was a trident.

Sam:                                      01:01:36               A trident?

Samir:                                   01:01:36               That thing.

Sam:                                      01:01:39               Oh yeah. Like oh the thing that Zeus has.

Samir:                                   01:01:43               Yes.

Sam:                                      01:01:45               What’s the, what does the trident symbolize?

Samir:                                   01:01:48               So the subject of this email was ‘gyshido’ which stands for get shit done. We work with an organization called Unreasonable and they have this ‘gyshido’ policy about how to get shit done. And I was reflecting in this email on sort of three key factors that have got us to where we are and that I see in all the most successful people on our team. One of them is the hustle. Yeah. So we have a lot of folks who are just super hungry getting an MBA on the side of working you know, managing team from home, asking for mentorship, just the hustle people who are really hungry for, for development resilience. So people who really believe that, you know, the craziness is going to work, that being resilient to the words and they say are seeing the light where other people don’t. That’s been a huge factor. And then putting the company over self. So, you know, putting the purpose of our work ahead of their personal beliefs or ahead of their personal benefits. That’s something that’s really, really key. The thing that, that would, the reason I had the trident was because the one, the one factor that our lowest performers lack is this ‘gyshido’ so get shit done. So the trident was kind of like, Eh! Get shit done. Yeah, that was the closest thing. I didn’t want to put a poop Emoji. This felt more, more get it, getting done. So those are, those are the factors that have contributed to the highly successful people in our organization. I think the reason we’ve been able to assemble the dream team is that we, I mean, we’ve just from day one, Charlie and I have always put our customers first. We’ve always said that increasing the productivity and incomes of our customers has been the most important thing and that we just embody it. We’ve always had that philosophy, always put our customer first. We’ve always been very clear that we will not sacrifice quality and relevance for affordability. We will figure out ways to make things affordable with operational or manufacturing efficiencies or financial innovation. We’ve just really kept true to our core beliefs. And I think that the, you know, trust is consistency over time, right? So I think we’ve just built trust that we are consistently living our core values. And I think people like that, and people trust that no matter what, when shit hits the fan one day or when things get really tough, that we’re going to live our core values and we’re not going to sacrifice what our purpose is as an organization for anything. And I think that that’s what, how we’ve been able to attract the dream team and those people who believe that and embody that have been our most successful folks in the dream team.

Sam:                                      01:04:32               Yeah. So a few more questions. I realize Samir, we’re already on the longest interview I’ve ever done.

Samir:                                   01:04:37               I don’t know if that’s a thing to celebrate or not, but I’ll celebrate it right now.

Sam:                                      01:04:43               So six months to the, in the next six months to three years. Yeah. What does Sunculture…

Samir:                                   01:04:49               Six months to three years, come on, man. I’ll do both.

Sam:                                      01:04:56               Okay.

Samir:                                   01:04:56               But I won’t do, I’ll do both separately cause they’ll look different. So six months we’re raising around a funding right now.

Sam:                                      01:05:04               What type of funding?

Samir:                                   01:05:05               Equity.

Sam:                                      01:05:06               So this is people saying we’re going to take a percentage of Sunculture.

Samir:                                   01:05:10               Yeah. For capital with a belief that we’ll get paid back a lot more in time.

Sam:                                      01:05:18               How much are you promising them?

Samir:                                   01:05:20               We’re not, We’re not. We’re good. We don’t share. We won’t, so I won’t share how much we’re raising or what we promised them right now so just in case you have any more questions on that.

Sam:                                      01:05:32               It’s like this is a, people who are, they obviously will care about the impact.

Samir:                                   01:05:36               Yes.

Sam:                                      01:05:37               But they are also…

Samir:                                   01:05:37               Commercially minded impact investors who have a vision to, who have a vision that matches our vision. Yeah. So to scale this business across multiple markets to affect as many people as possible, to grow what we think could be the most meaningful sort of agriculture business on the continent. And then at some stage go to different continents. So raising that, so in the next six months, get that closed. The next six months looks very much like it does right now. Just more like the machines running in more areas in Kenya. So just more sales agents, more and more people that are customer facing. So just where we’ll grow in terms of people are feet in the street, foot soldiers serving our customers. So you know, that that’ll grow up quite a bit. We’re distributing in a few markets or we’ll distribute in a few more markets and just, it’s just growing our current operations. So nothing totally new, just kind of growing current operations. In three years time we might be operating in one or two new markets. So not only growing what we’re currently doing, but replicating what we’re doing in more markets. We’re working on some really good software stuff, some really cool software stuff. Where, we’ll be able to highlight risks that farmers face that are not in their control much more visibly in real time, which means that, you know, we can help course correct for farmers. So give hyper local recommendations on pest mitigation, how much fertilizer to use, irrigation recommendations. So we, we always talk about bringing the best in best in class precision agriculture, smallholder farmers, which we’re doing. This is just a huge extension on that on the software side. So in three years really, really commercializing that software piece to then crowd in more capital, more insurance companies. More input companies, more product companies to serve farmers. So building the most robust fin-tech platform and marketplace for smallholder farmers because we have all of this information.

Sam:                                      01:07:42               Yeah, and you built the trust with the farmer.

Samir:                                   01:07:43               We build trust with and we built trust with the market as well.

Sam:                                      01:07:46               Yeah.

Samir:                                   01:07:46               You know, I think the reason why people don’t invest in smallholder farmers is because they don’t understand the risks that are, that smallholder farmers have. If the risks are visible, then insurance companies can price the risk with the premium and then banks will insure and put an interest rate on it, which is pricing a risk as well. So if we can help make the risks visible and then help help give farmers advice that helps them make better decisions on how to mitigate against those risks, then they have access to more capital, which allow them to then go buy more products and services. But again, solar irrigation isn’t a silver bullet. They want stuff. They need stuff like pressure cookers TVs, more machinery, more inputs. But we can help serve as a platform to again, increase and protect the productivity of smallholder farmers and help them mitigate risks not in their control. And then highlight how we’re doing that so people are comfortable selling to those customers.

Sam:                                      01:08:41               Sounds very cool.

Samir:                                   01:08:42               Yeah. Thanks. I think so. Yeah.

Sam:                                      01:08:46               10 years?

Samir:                                   01:08:48               I don’t know if I’m going to be the right person run this in 10 years. Okay. I don’t know. I don’t know. I might be. I very well might be, but different size businesses need different personalities. I always tell the team what gets us from zero to one won’t get us from one to a hundred, which is the same. Won’t get us from 100 to a thousand. That means people, that means systems, that means processes. And maybe I can develop or maybe I had the skill set to manage the company where it’ll be in 10 years, which will be on multiple continents. But maybe I won’t be. Yeah, maybe I’ll be doing the next cool thing. Who knows? But Sunculture will survive that.

Sam:                                      01:09:29               Yeah.

Samir:                                   01:09:30               I’m building Sunculture to survive well beyond me and that’s, I keep telling everyone as well. Keep figuring out how to fire yourself out of a job.

Sam:                                      01:09:40               Yeah.

Samir:                                   01:09:41               So if you can fire yourself out of your job, it means we’re growing. So I continually, continually try to fire myself out of a job.

Sam:                                      01:09:45               What did you fire yourself off of?

Samir:                                   01:09:47               Operations. Kenya operations. Our COO now runs Kenny operations and we’re hiring a Kenya GM to take over his role. So he’s fired himself out of a job. And now, that gives us space to think about how can we best, how can we best be used to help Sunculture grow? So it’s a good thing to fire yourself out of a job because it gives you space to think about what’s next. In 10 years, maybe the job I fire myself off, myself out of and where I need to go. Maybe that doesn’t fit. Maybe we need to bring in someone external, but Sunculture will survive well beyond me.

Sam:                                      01:10:23               Very cool.

Samir:                                   01:10:24               And again, I’m, I might be the right person and I’ll be here and we’ll be doing this podcast interview again. But yeah, check back in 10 years.

Sam:                                      01:10:33               Very good. And, and people who are listening, how can they learn more about Sunculture in various different ways?

Samir:                                   01:10:40               So you can listen to this podcast, which you already have so well in. If you want to see how we interact with farmers and how farmers think and how farmers feel check out our Facebook.

Sam:                                      01:10:54               Is that just Sunculture?

Samir:                                   01:10:55               It’s Sunculture Kenya. Our website is my least favorite thing right now. Maybe when you publish this it’ll be better. We’ll see. So if you go to our website and it’s like, Eh, then just wait a little bit. You can find more information there. Type in Sunculture in whatever search platform you use. Lots of articles, lots of videos. If you want to join us in our mission, you can reach out to me directly, Samir, [email protected], we’re I was looking for really talented people to either work with or collaborate with now or in the future. So if anyone wants to join our mission and join our work, please, please reach out directly. If anyone has any questions on how to do this, how to start a business in East Africa West Africa as well, reach out as well. We’re always trying to crowd in more really smart driven people because it’s going to take more than Sunculture to solve all the problems we’re trying to solve. We think we’re an important piece, but again, we’re not a silver bullet either. There’s going to, there needs to be way more companies that are started that work together to solve all of these problems. And we, we look at some of the challenges that we’re solving for smallholder farmers and we’re just one, one of many solutions that are needed to improve the livelihoods of these folks. So yes, so join us, we welcome you. And yeah, I’m happy to help in any way that I can.

Sam:                                      01:12:26               Awesome. Well Samir. Thanks so much.

Samir:                                   01:12:28               Thanks man. This was fun.

We Farm are building an SMS-based social network for farmers, with Kenny Ewan

Overview

When you consider different ways of getting information, you might think of going on Google or reading a book

But how to do this in an environment with no libraries, computers, let alone internet access?

Farmers in the field have limited means to get information and We Farm are looking to help by providing a Peer to Peer platform for farmers to send SMS questions and answers to each other.

Kenny, the CEO, and I discuss the process – of pairing these questions and answers, why he thinks people are altruistically contributing to the platform and the most common question that they get asked by farmers…

At times the audio is a little bit iffy, but we’ve done our best to edit things to what is hopefully an acceptable level, if you want some more information head to samfloy.com / podcast for the show notes.

For now though, hope I you enjoy this episode with Kenny from We Farm

 


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Here are some of the key quotes:

“We Farm is a crowdsourcing app…”

For people without the internet. Primarily people are connected via SMS.

“Farmers interact with We Farm”

They send in a question of something which they would like to know. Typically about how to deal crop pests or when the rains are coming.

“Machine learning”

The We Farm algorithms process the messages sent through and match the question to other farmers who can answer

“The 150,000th farmer”

Is soon to be onboarded onto We Farm. We’ve just had our second birthday

“There aren’t other tools for farmers”

If you’re using an old school feature phone there are limited services for you. What we do even more so is empower the community.

“A lot of farmers have never been asked their opinion”

This is how We Farm is looking to challenge the “top down” approach of assuming that poor people need to be told what to do.

“Offline marketing in a digital age”

One of the challenges we have is to sign up farmers. This is typically through radio and partnerships along the supply chain.

“We are for profit”

But have a social mission at our heart. Our model is similar to a social network, like Facebook and Twitter, which become profitable at scale.

“Data for multi-nationals”

One of the big amounts of value that We Farm generates is through tracking droughts and diseases as they develop, providing this hard-to-get information to commercial entities.

“Building algorithms”

We’re looking at taking plain text SMSes and categorising them into whether this could be, say, Foot and Mouth disease. Our tech is built out of London.

“60% of questions answered in 24 hours”

This is pretty similar to online services like Quora. In the data we can see things like when people are charging the phone.

“A core human need to contribute”

Which is often the primary reason why farmers answer questions. We’re tapping into the same motive as why people write on Wikipedia.

“Non-financial rewards”

Are overwhelmingly preferred by farmers, rather than cash incentives. People like to be recognised on the radio.

“Young to old”

Younger people seem to be asking more questions, and older people answering them. This is an interesting East Africa cultural dynamic.

“Detecting existing answers”

This is something we’re looking at doing to provide a quality service for our farmers – using our existing bank of answers to answer common questions

“There is some filtering of answers”

Though ultimately it’s based on how the community responds to the questions sent. It’s difficult to block derogatory words because, for example, the Swahili word for “coconut” is “nazi”

“Branding for both”

One of the challenges has been having We Farm make sense to both VCs in London and farmers in East Africa.

“Channel agnostic”

We want farmers to get their information from We Farm, whether it’s SMS or Twitter or whatever over the next few years.

Social Media Follows etc.

Twitter:  WeFarm
Website:  WeFarm
Facebook : WeFarm

Preventing food waste through solar powered fridges, with Luke Davey from Inspira Farms

Overview

One of the recurring themes throughout conversations with agriculture companies is the problems with post harvest loss

If produce can’t be kept cold then it will perish quicker and as a result farmers lose out on income

Cold storage (essentially a big fridge) offers the solution, but in an environment with inconsistent power supply, and poor access to capital, this has proved difficult.

In this episode Luke and I talk about how Inspira Farms are using technology to solve this problem.

We discuss how the technology they’ve developed is innovating the market, the compelling financial arrangement they are able to offer farmers and how selling in Kenya is different to doing so in Rwanda

I found this a really interesting conversation to cover the landscape of agriculture in East Africa, and so I hope you enjoy it too.

 


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Here are some of the key quotes:

“Inspira Farms is an off-grid agricultural technology company”

We focus on post-harvest solutions, primarily through delivering cold storage units for horticulture produce, along with financing and other options.

“We focus on Kenya and Rwanda”

In East Africa. We have a global presence but this is where we have consolidated for right now.

“30% of food to waste”

This is from the “farm gate” to the “processing plants”. Primarily this is due to a lack of post-harvest solutions.

“The whole world struggles with post-harvest solutions”

The existing technologies are very expensive and require things such as consistent energy supply. This is rare in developing countries.

“There are four key components of what we do”

  1. The modular stand alone structure which becomes an asset
  2. A software component allows a greater amount insights on the produce
  3. Cooling components which can run off solar
  4. An interest free loan to aid financing

“$5,000 – $20,000”

Is the cost of a unit being delivered to you. Based on the creditworthiness of the applicant the down payment will be 20-50%

“We need a single business entity”

Sometimes this is an individual farmers, sometimes a collective, sometimes an entrepreneur who rents it out.

“People want cold storage”

It’s in huge demand but people are often shocked at the cost of cold storage. Thankfully it’s an easy process by which we can quantify the farmer.

“It’s a big box”

That meets international food safety standards. We can provide shelving, but it depends on each.

“Building along the supply chain”

One customer has cold storage on the farm, others at the processing plant. The vision for these customers is to take it the whole way, with refrigerated trucks as well.

“It’s not a 2 day sales process”

Our recognition is increasing with more inbound than outbound enquiries. That said, it takes time to understand the customer, and make the sale.

“Our team is global”

Who we draw upon, bringing a range of skills at the right time. Technical expertise from Italy, account managers to do due diligence.

“Kenya is vastly more developed than Rwanda”

In terms of the agricultural development. Rwandans, however, are more matter-of-fact about the costs of what the technology cost.

“It was built to grow with the farmer”

The modularity aspect of cold storage units meant that farmers wouldn’t have an under-utilised asset for 5 years, but instead could grow with Inspira Farms.

“Patent pending”

We’re getting patents on our technology which means it will be harder for other companies to imitate us. Essentially get the insulation without having to build brick and mortar structures.

“100 units in 3 years would be really good”

There are lots of strategic projects that we have happening internationally, but for now, my focus on getting units on the ground.

Social Media Follows etc.

Website: www.inspirafarms.com

LinkedIn: Inspira Farms

Twitter: @InspiraFarms

Facebook: InspiraFarms

Start Up Energy Transition Awards

Setting boundaries: how Agrinfo’s mapping technology overcomes pen and paper land disputes

Overview

Smallholder farmers are the majority of the East African population, but there are many issues that they face.

Rose, who founded Agrinfo, is using ICT to help. Identifying some key problems for Tanzanian farmers she and her team are looking to improve the agriculture sector by utilising modern technology.

We discuss the low number of farmers with legal right to their land, the process for mapping Tanzania and the benefits that come by knowing what is planted where.

There’s a bird tweeting outside the window at the beginning of the episode, and so apologies if you find that distracting.

 


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Here are some of the key quotes:

“We use ICT to solve challenges for small-holder farmers”

We consider ourselves a technology company and work backwards from the problems which farmers have told us.

“A big challenge is land”

Only 10% of farmers are working on land that they are legally entitled to. Often the documentation isn’t in order.

“Surveying costs can be 3x the cost of land”

Professionals need to be hired and require them to go across the vast country. This often becomes so expensive that people aren’t able to afford to make a legal rights.

“We’re helping to solve this”

Agrinfo are adopting mobile technologies and getting the help of schoolchildren to undertake this work remotely, rather than the expensive status quo. We also look to include the whole village.

“We have a process around giving ownership of land”

This involves with going to the village, holding talks with the local government who then hold a village meeting and plan out the different boundaries throughout the area (where will be the hospitals/ schools etc.). The whole things takes 3 weeks.

“There are many many villages to map”

A large amount of the country isn’t fully mapped and so we see lots of opportunity across Tanzania.

“We also want to track what’s being planted”

Through asking farmers, we are looking to understand all of the crops which are being planted in different areas of the country.

“People will tell you what they have”

The exchange that I’ve seen work is that farmers are willing to say what it is they are planting by believing that it will lead to an increased likelihood of selling their produce.

“There are other problems”

For example, the cotton farmers now need to spray a new pesticide on their crop. This makes it difficult in terms of practicability.

“We make money”

Through a number of a services such as up front costs of doing the mapping. Our vision is that Agrinfo will become the Tanzanian Agriculture Google.

“Drones”

We’re looking forward to using drones to give advice on how much fertiliser they should use on their crops.

Social Media Follows etc.

USSD: kind of like an SMS

Website: www.agrinfo.co.tz

Facebook: AgrinfoTZ

Twitter: @AgrinfoTZ

Creating linkages in agriculture to improve farmer incomes, with Maria Biswalo from Ninayo

Overview

A big issue in Tanzania, and indeed the rest of East Africa, is connecting agriculture buyers and sellers.

The fact that produce goes bad because it can’t find a buyer is a real problem
in terms of the incomes that farmers can receive.

Ninayo is a marketplace where farmers can list their produce, giving buyers a place to search for goods.

Maria and I discuss how the marketplace is being built, the plans for making revenue and how they are using Facebook to their advantage.

We were in a cafe and so at some point you can hear people in the background. We’ve done our best to edit this out, but apologies if you find it distracting.

 


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Here are some of the key quotes:

“We’re an online trading platform for agriculture”

It’s about connecting food supply and demand for the people of Tanzania. There are avocados going rotten in some parts of the country and people paying high prices in another. We are the bridge between them.

“Farmers are already seeing better prices”

People are using the platform and having the connection between buyer and seller has meant many are getting value from transactions that were previously costly.

“You access via your smartphone”

Farmers log on to the website, or through Facebook, and then follow the steps through to listing the produce that they have.

“We’re pre-revenue”

At the moment we just put people in touch with each other for free. In time we will look at ways to extract value from the arrangement.

“There’s a big discrepancy…”

In what is being produced, and what is reaching the market. A lot of produce is going off as it can’t find a buyer.

“Currently it’s middle men”

The main route between buyer and seller is to go direct, or to a middle man who has power over what price they will buy at which often means farmers lose out.

“There are different means of monetising”

One could be to take a percentage of the sale. Another could be to sell the data that we’re collecting. Also advertising agricultural products.

“The service is developed in San Francisco”

I am currently heading up the operations in Tanzania, with Jack the founder relocating out here in the new year. The tech team are based in San Francisco.

“A partnership with Facebook means it’s free to go on our website”

The internet.org project means that access to Facebook is free from a smart phone, even if you do not have a data plan. Ninayo has just been accepted as one of the “Free Basics” meaning there is no cost to visiting the site.

“Tanzania has good infrastructure…”

… but not the services. The government is looking to help push services which can help the country develop, such as Ninayo.

“Our funding comes from Expa Labs”

Their remit is to help startups that are improving livelihoods through access to technology.

“Trust is key”

Similar to anything that involves a behaviour change, people need to be able to trust what they’re doing. We need to make sure that farmers and buyers feel that they can rely on the Ninayo platform.

“Ninayo means ‘I have it’”

In a marketplace “Does anyone have mangoes?” “Ninayo!”. I have it, come get it.

Social Media Follows etc.

Internet.org: (Facebook’s Free Basics)

ExperLabs: programme details

Website: www.ninayo.com

Facebook: Ninayo

Game-changing technology that allows those with low-income to purchase goods on credit

Overview

If you don’t have much money there are lots of things that you can’t buy.

This might sound simplistic, but in a country where a high proportion of the population have low disposable income it means that, as a manufacturer of products, there is a huge number of people who you can’t access.

Unless… you could just give it to them have them pay you back over time.

This is the opportunity that Angaza has seen, and they have developed a software platform to allow manufacturers to switch off devices if credit payments aren’t paid.

Doing so puts products in the hands of people who otherwise couldn’t afford it.

Lindsay is the Head of the Africa office and we discuss the history of the company, considerations for giving products on credit and applying their technology to a range of different products.

It’s also similar, but different, to BBOXX who featured on an early episode called “Solar Systems”. You might be interested in listening to that too.

 


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Here are some of the key quotes:

“Angaza is focused on Pay As You Go”

The challenge we’re looking to address is how to provide solar products on credit so that people don’t have to pay them completely upfront which blocks out a lot of the market.

“A software platform for PAYG products”

We began with a solar powered lamp and soon felt that the real value comes from being able to allow other manufacturers the ability to offer their products on credit. We partner with manufacturers and distributors.

“25,000 loans already”

This has come from working with 5 manufacturers and 30 distributors

“Everyone becomes a customer with PAYG”

If companies are only able to sell their products for cash they can only access a small percentage of the market. Angaza helps to grow the market.

“We can switch off products”

Using a broad range of technologies a device can be remotely switched off if, say, payments have not been made.

“Our partners pay us a licence fee”

In exchange for building PAYG products for manufacturers and distributors they pay a fee.

“The idea of credit has been around for a while”

Microfinance Institutions (MFIs) have been long been providing credit for an end-user. Traditionally once a loan has been given to an end user, the person is repaying the MFI and not the distributor.

“Tracking with pen and paper is tricky”

It’s laborious to can track of end users paying back for a product, especially as it will work regardless of whether the person stops paying back or not.

“Our innovation is switching off small devices”

A lot of the devices which can be turned off remotely are the larger solar home systems. Angaza has developed proprietory technology to bring this capability to a small solar lamp too.

“Angaza integrates with mobile money”

We can automatically switch off a product if a payment is behind based on whether payments have come in, such as with M-Pesa.

“Pay As You Go is a new space”

It’s far from obvious what is the best way to go about building a system for a PAYG product. We have a good idea, but haven’t yet written a bullet-proof playbook for manufacturers and distributors.

“It sometimes takes longer to payback”

Most people are paying back, but I have seen it taking longer than expected. This is for a number of reasons (head to 22:00).

“Is it Pay As You Go?”

Often it’s actually a fixed term loan and so that can cause some confusion. “Product loan” and “Lock out loan” are alternatives.

“We translate to local languages”

The founders speak English but we’ve designed the software and the platform to the language which agents are speaking.

“Considerations of connectivity”

The product offferings need to be related to the type of telco connectivity that exists in the environment of the end user.

“Angaza means enlighten”

In Swahili. Which was important for the founders in their starting market.

Social Media Follows etc.

Website: www.angaza.com

Facebook: Angaza Design

Twitter: Angaza Design

Why lack of working capital chokes the Kenyan food industry, and how Umati Capital solves this

Overview

Working capital in East Africa is tough to get your hands on.

Umati Capital are looking to help, using technology to give credit where banks won’t, typically through giving food producers an advance when a big order comes in.

Ivan and I talk about how the legal environment means issuing credit is tough, how they evaluate their clients, and their vision to professionalise the supply chain across the continent.

It’s similar to the SME Financing episode with Bakka from Patasente, so give that a listen too if you find this interested.

I also should note that the only room available in their co-working space was quite echo-y, and so the audio quality for this interview isn’t great.

A couple of answers get lost and so I’m sorry about that.

Nevertheless, I hope that doesn’t detract from what is a very interesting interview

 


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Here are some of the key quotes:

“My background is in banking”

I worked for Citibank across Africa. My co-founder has a background in Management Consulting.

“Banks require collateral to access capital”

This is a real blocker for small businesses looking to finance their operations. We’re using technology to open this up.

“We are working capital providers”

Our typical customers are food producers and we give them bridge financing when they receive an order.

“Supermarkets take 3 months to pay”

Imagine you are a cheese producer. You buy milk from farmers, turn it into cheese and sell it to a supermarket. The supermarket will accept it, but not give you the cash for 3 months. The farmers can’t wait that long and so the cheese producer has to find the money from somewhere.

“… and so a lot producers stay small”

If faced with the choice between small and regular payments or 10x sales through a supermarket, most will opt for the former as otherwise they’ll go out of business. They are thus bound to stay small.

“There’s a multiplier effect”

Not only does getting an advance smooth the operations, it also allows businesses to grow their business by constantly producing more of what they make.

“Cash flow based lending”

This is a concept in developed markets. If you can know with good probability that cash will come into a market then banks will lend based on that. That doesn’t happen with African banks, partly because there’s less trust that the courts will intervene.

“We make money by…”

Charging interest for the duration of the money being given. Typically this might be between 4-8% over 56 days.

“It might seem high”

Annualised you might think 24% annually seems expensive. However if access to this capital means you can grow your business by more than the interest you pay, it makes sense.

“There a multitude of checks that we make before releasing money”

When onboarding a customer we look into how many invoices have been unpaid previously due to quality issues etc. Then we look at the buyer and undertake a similar exercise.

“Buyers can find us pesky”

This is because we are holding them to account and essentially professionalising the industry. Our response is that professionalism yields a more stable supply chain.

“There are legitimate and illegitimate reasons for slow payment”

Sometimes the buyer is a middle man and so is waiting on their payment before passing it on. Sometimes though, buyers will choose to retain the capital within their business for other projects they are looking to finance.

“If the quality of the produce is bad…”

Then the responsibility sits with the producer. Umati Capital have a series of mechanisms whereby they reclaim the value in these instances.

“We’re going downstream”

The next phase of our growth is to work with our clients, and turn them into buyers. In the cheese example, it would mean providing finance for the milk producers.

“Technology is at the core of us scaling”

As we look to expand our offering to thousands of small-holder suppliers, we will use technology to keep things efficient and robust.

“Our money comes from…”

A variety of sources who are all looking for a short term return. These are institutional investors, high net worth individuals, and even crowdfunding..

“Clients assess us”

Small businesses may come to rely on financing from an organisation like Umati Capital.

“The market is huge”

Viewed as “SMEs who want credit” it’s massive. Agriculture concerns 25% of the economy and so Umati Capital has chosen here. Competitors have looked at other industries, but there’s place for plenty.

“Our vision is pan-African”

We see similar demand and demographics across the continent and so will be looking to expand our offering elsewhere.

Social Media Follows etc.

Get a Google News alert: (for Umati Capital)

Website: http://www.umaticapital.com/

Supporting Ugandan small holder farmers with affordable services, with Peter Nyeko from Reparle

Overview

During my travels in East Africa, time and again people would point to the low prices that farmers receive as the main blocker to development.

Low prices come from not being able to store produce, nor do the basic milling to give it more value. It’s difficult though, as much of the basic infrastructure such as transport, power and facilities are absent in the many rural areas that exist in the region.

Peter Nyeko set up Reparle as a marriage of three organisations to solve exactly this. We talk about the environment that many rural farmers are living, how Reparle learnt about the conditions they worked in and the considerations with planning out a large scale project like this.

We also talk a fair bit about biomass, and so if you’re interested in learning more about this solar alternative to clean energy creation, look out for the Clean Cooking episode I did with Ziwa from Green Bioenergy.

 


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Here are the key quotes:

“Reparle stands for…”

Renewable Energy Empowering Agriculture and Rural Livelihood Enhancement

“It’s a project made up of others”

Mandulis Energy (which focuses on biomass energy), Dream Shuttle (for logistics and distribution), Acted (French NGO) which helps us focus on social impact.

“We provide small holder farmer services”

We give them access to processing facilities as well as means to have electricity and clean cooking facilities.

“Selling raw means a poor price”

When a commodity has no processing, it needs to be sold at a low price to traders. Reparle gives facilities to farmers (such as storage and milling) which means they can add value to their product and receive a higher price.

“We provide milling within 10 miles of where they live”

There are up to 6,000 farmers who can access each milling facility at one of the Reparle hubs. We are also able to link up farmers to electricity in the off-grid areas.

“Reparle for profit but…”

It’s also a social business. We offer farmers agricultural services, clean fuel and electrcity at below market price .

“Solar is really expensive”

And so we offer biomass electricity which is a quarter of the cost of solar. It’s all about getting the logistics of moving reliable biomass to generate electricity.

“Lack of infrastructure has been a barrier to entry”

Larger organisations have been put off doing this because they have needed electricity and transport systems to run the business. Reparle have been able to build this infrastructure and so are creating the market.

“There’s also not the capacity”

Millers can’t run their factories any more. Most of Ugandans don’t have electricity or these other services, and so we go to these virgin markets.

“We’ve had awesome knowledge transfer”

Between the three entities (renewable energy, logistics and social impact) we’ve had recognition from reputable international organisations around what we’ve achieved.

“In Africa the one thing you can’t control is political risk”

For this I mean instability just popping up. You have to leave that to insurance. Other than that we built a system to mitigate other risks that we might face.

“Our on grid project took a decade”

Supplying electricity from our plants to the Uganda Electric Grid has taken time, but nevertheless has been pretty straightforward.

“We prepared for many scenarios”

Lots of things such as if regulation changed, deadlines were missed, and costs were to jump. Projects are planned to cater for 1.5 times the worst case scenario.

“We walked in the fields with farmers”

From the start we have worked as farmers ourselves which allowed us to design a system that was built for them and what they would need.

Links etc.

Mandulis Energy Dream Shuttle Acted NGO CFO World Economic Forum Top 10 Female Innovators

Social Media Follows etc.

Website: www.mandulisenergy.com Facebook: Mandulis Energy